At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from

The SAP Customer Experience (CX) Sales Team is looking for a Senior Solution Sales Manager (f/m/d) to lead the CX Sales Team for the MU Germany. In this role you are leading the First Line CX Sales Managers and thereby the complete CX Sales Team for Germany.

As a people manager, you (f/m/d) are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately.

Your responsibilities include the following:

• Strong people management and leadership responsibility
• As the MU Head for CX (f(m/d), you are responsible to create a Vision and surroundings to attract, hold and motivate the CX Team members to commit to the CX Team. Leading by example and developing the First line Managers is key
• In this role you are a member of the MEE CX Leadership team as well as extended German Management Team, representing the German CX Sales Team
• Participate in recruiting, Performance Management, 1 to 1 training, and coaching of the Solution Sales Managers. Drive the general professional development and career development of the agents within the team
• Manage the sales pipeline in a proactive manner to ensure attainment of the individual and group contributions to the established goals
• Participate in regular business review meetings or forecast calls
• Provide feedback to Field Management on engagement level with Solution Sales Team
• Assess the overall performance of the team with respect to the goals/KPIs and its own revenue target
• Work with marketing and field sales management to understand and implement initiatives with Solution Sales requirements
• Drive and coordinate with field management team to develop pipeline, revenue, and demand management
• Proactive representation of SAP CX internally and on the German market
• Provide feedback on initiatives executed to enable continuous program improvement

YOUR PROFILE

• Extensive sales experience with business applications and/or IT solutions.
• Minimum 5 years of experience in (direct) Sales Management roles with a proven track record
• Minimum 5 years of experience as People Manager (MMT) in direct Sales Management roles
• Collaborative style and ability to work in a networked organization with virtual teams
• Proven track record of capturing and growing customer and market share in a profitable manner
• Management presence, excellent communication and presentation skills.
• Fluent both German and Fluent English language skills mandatory

SAP CX is an end2end Line of Business (LoB), where all relevant Roles and Responsibilities for positioning, selling and sustaining the CX Business for SAP are capsuled. SAP Customer Experience as such – is consolidating our Solutions, helping customers to deliver a flawless Customer Jou rney and Customer Experience (Marketing incl. Emarsys, Sales Cloud, Service Cloud, CPQ, CDC, CDP and eCommerce).

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We are ethical and compliant

Our leadership credo: Do what’s right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 432604 | Work Area: Sales | Expected Travel: 0 - 60% | Additional Locations:

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