Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

In this role, you won't just be checking numbers, you'll be connecting with colleagues across departments, resolving issues with international partners, and contributing to process improvements that help zooplus maintain its high standards. If you have an eye for detail, enjoy problem-solving, and thrive in a collaborative, fast-paced environment, we'd love to hear from you.

Your Responsibilities:

• Review and carry out detailed inspections of all incoming goods invoices to ensure accuracy and compliance
• Clarify differences and resolve ambiguities directly with contacts from our German- and English-speaking suppliers and carriers
• Handle issues promptly and process all specific queries relating to sales and accounting
• Maintain close communication with our Purchasing, Replenishment, Logistics, and Accounting departments
• Support the processing of complaints, ensuring timely and fair resolutions
• Assist with month-, quarter-, and year-end closings, contributing to smooth financial reporting
• Identify and suggest opportunities to streamline processes within the Invoice Team

Qualifications

• Completed business or commercial education, or equivalent qualification
• Professional experience in a commercial role, business administration, or auditing, ideally in mail order or e-commerce
• Excellent numeracy skills with a precise, proactive, and solution-oriented work style
• Confident in using MS Office and modern communication tools
• Strong written and spoken communication skills in both English and German
• A team player who enjoys working with people from different cultures and departments

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

✈️ 28 vacation days and days off on 24th and 31st of December
Free public transport ticket for Vienna
️ Various supported sport and fitness activities

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.