Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description

The duration of this role is fixed, and the contract will have a length of 14 months, depending on the starting date.

• Participating in general office operation, keeping an office running smoothly and efficiently.
• Greeting and supporting visitors, answering incoming phone calls, dealing with correspondence and deliveries.
• Co-building positive work atmosphere - taking care of communication to our employees, responding to their inquiries and requests.
• Ordering office supplies and equipment, maintaining proper stock levels, placing orders as necessary, and researching new deals and suppliers.
• Contact with building services for repair work and with cleaning company
• Placing orders for trainings and materials for employees, booking of German courses, Ordering of job tickets
• Being the first point of contact to local suppliers, service providers
• Supporting arrangements for domestic and international travel
• Review and correction of travel expenses and other expenses and forwarding to Accounting
• Co-Managing company mobile phones.
• Managing office access cards.
• Keeping relevant records and ensuring they are up to date.
• File all incoming invoices to Sharepoint and forward them to SAP, SAP Verifier approval of invoices
• Cost tracking of Opex costs and reporting
• Payroll reporting für HR - cell phone bills and use of certain benefits (fitness vouchers, computer glasses, job ticket, climate ticket)
• Preparing communication, preparing and editing documents and records, copying, scanning, etc.
• Participating in planning and organizing company and office events, including meetings and training sessions.
• Company cars - Contact with Financial Services and car shop, insurance, fuel cards, general support for colleagues.
• Assisting with developing and implementing office policies (travel,...).
• Providing other administrative support and supporting additional projects whenever necessary.

Qualifications

Education & Experience

• 1–4 years of relevant experience in office management, administration, or similar support role.
• Experience with expense reporting, invoice handling, or basic accounting processes is a plus.
• Previous exposure to HR support tasks and travel management is advantageous.

Skills & Competencies

• Strong organizational and multitasking skills with high attention to detail.
• Excellent communication and interpersonal skills; able to maintain a professional and positive work atmosphere.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint);
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Service-oriented mindset, proactive, and solution-driven.
• Ability to prioritize and handle multiple requests in a dynamic environment.

Languages

• Fluency in German (spoken and written).
• Good command of English required; additional languages are a plus.

Personal Attributes

• Reliable, trustworthy, and discreet when handling confidential information.
• Flexible, hands-on, and willing to support a wide variety of tasks.
• Team player who fosters a collaborative and friendly office environment.

The gross annual salary for this position (30 hours/week) is a minimum 35,000 EUR. Depending on your qualification and experience, we are willing to overpay

Additional Information

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
20% discount in our zooplus shop
Internal and external training

Free public transport ticket for Vienna
️ Various supported sport and fitness activities

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.