Field Service Engineer

Schiebel Elektronische Geräte

Luft- und Raumfahrzeugbau

Wiener Neustadt

Art der Beschäftigung: Vollzeit
43.500 € – 51.500 € (von XING geschätzt)
Vor Ort
Zu den Ersten gehören

Über diesen Job

High Tech Company and Global Market Leader

The Schiebel Group is a globally operating high-tech company and market leader in the field of unmanned helicopters (CAMCOPTER ^® S-100 and S-300) and mine detection devices. At our company, it’s not just about technology – it’s about systems that are deployed worldwide under demanding conditions. We are looking for a technically skilled individual with a high willingness to travel in the field of Field Service Engineering.

Why You Can Reach the Next Level of Your Career with Us

Because you don’t just want to manage technical systems, but be directly involved where your expertise is needed. At Schiebel, you work on highly complex unmanned helicopter systems, support customers domestically and internationally, and contribute to ensuring that our systems are operated reliably, professionally, and with the highest quality.

What You Can Achieve with Us

In this role, you take on a central function at the interface between technology, development, and the customer. You ensure the installation, maintenance, diagnosis, and troubleshooting of our systems, assist with upgrades and tests, and ensure that technical requirements are implemented efficiently and solution-oriented.

Your Responsibilities at a Glance:

Installation, maintenance, repair, and servicing of UAS systems in compliance with specified standards and guidelines
Execution of technical support missions domestically and internationally
Fault diagnosis and troubleshooting on-site or during customer deployments
Execution of hardware and software upgrades
Direct technical communication with customers as part of support activities
Setup and operation of test systems as well as installation and testing of prototypes
Setup and support of IP networks in the UAS environment
Identification, documentation, and forwarding of technical errors to internal interfaces
Creation and review of technical documentation and verification documents
Handling customer inquiries up to second-level support
Ensuring professional and timely support processing with high customer orientation

What You Should Bring

Completed technical education, preferably in the field of electrical engineering, communications engineering, or mechatronics
Experience in handling test equipment such as multimeters, oscilloscopes, or frequency measuring devices
Good technical system understanding in the areas of electronics, software, and mechanics
Basic knowledge of networks, network components, and network protocols
Ideally, experience with analysis tools such as Wireshark, HTerm, or similar tools
Basic knowledge of MPEG2TS video transmission is an advantage
Proficient use of MS Office
Very good English skills in spoken and written form
Independent, structured , and solution-oriented working style
High customer orientation , flexibility , and commitment
Intercultural competence and professional demeanor in an international environment
Enthusiasm for international travel of up to approximately 40%
Ability to obtain an Austrian security clearance

What Awaits You with Us

A varied role with an international deployment environment
Exciting tasks in the field of highly developed unmanned helicopter systems
A dynamic, technology-driven work environment
Close collaboration with internal departments and international customers
The opportunity to take responsibility and bring technical solutions directly into practice

If you feel that your technical understanding, willingness to travel, and solution-oriented working style make you a good fit for us, we look forward to your application!