Executive Housekeeper F/M

Job Reference: CH869747

Posted on: 02/06/2025

• Organizing and supervising the housekeeping service to ensure cleanliness, service quality, and the overall presentation of the premises;
• Managing the housekeeping team, from recruitment and training to talent development and deployment;
• Overseeing the daily operations of housekeeping and laundry services;
• Ensuring the implementation and adherence to quality and safety standards;
• Handling guest requests and following up on any complaints;
• Planning and inspecting daily cleaning tasks to guarantee the cleanliness of guest rooms and public areas;
• Actively contributing to the renovation planning phase, providing expertise on layout, materials, operational needs, and service flows from a housekeeping perspective;
• Participating in the reopening strategy, including team recruitment and training, setup of new procedures and standards, and supporting the repositioning of the hotel as a top-luxury 5-star property.

• Degree or diploma in hospitality management;
• Strong understanding of the expectations and standards of a 5-star / luxury clientele;
• Proven experience in a similar role or as Assistant Executive Housekeeper in a high-end property;
• Excellent organizational, communication, and leadership skills;
• Proficient in computer systems, particularly MS Office;
• Strong team spirit and leadership qualities;
• Fluent in both French and English; knowledge of another language such as German, Spanish or Italian is an asset;
• Creative, enthusiastic, and guest-oriented personality.