Role Summary

The Material Master Data Analyst supports the end-to-end material master data lifecycle for assigned business units, plants, and/or regions. This role executes material master data requests and supports data quality across ERP/MDM platforms to enable planning, procurement, manufacturing, logistics, finance, and commercial execution.

The Analyst partners with process owners and IT to follow master data standards, business rules, and controls; helps manage intake and throughput for incoming requests; and maintains required documentation and stakeholder communication.

This is a hands-on analyst role focused on accurate and timely execution of material master data changes, adherence to standard processes, and continuous improvement through issue identification and collaboration.

Key Responsibilities

• Execute material master data creation, extension, updates, and discontinuation across ERP/MDM systems; accurately process complex and critical changes with appropriate review and approvals.

• Apply global/local material standards (naming conventions, attribute definitions, UoM, packaging, planning/MRP parameters, procurement types, compliance and regulatory fields) and flag gaps or exceptions for review.

• Perform data quality checks (validation rules, mandatory attributes, duplicate prevention) and participate in periodic audits; document defects, support root-cause analysis, and implement corrective actions as assigned.

• Support master data workflows and SLAs, including intake, approvals, testing/validation, release, and audit documentation; provide status updates and escalate risks or blockers as needed.

• Collaborate with cross-functional stakeholders (Procurement, Planning, Manufacturing, Quality, Regulatory, Finance, Commercial, IT) to clarify request requirements and ensure correct data setup.

• Support ERP/MDM initiatives (rollouts, migrations, acquisitions/divestitures) through data cleansing, load validation, cutover/hypercare support, and defect triage.

• Maintain SOPs and work instructions as assigned; participate in training and knowledge transfer; suggest automation and continuous improvement opportunities.

Success Measures

• Sustained high material master data quality (accuracy, completeness, timeliness) with measurable reduction in defects and rework.

• Consistent SLA adherence and predictable throughput; transparent backlog management and proactive risk escalation.

• Audit-ready documentation and effective controls (e.g., SOX or other internal controls) with minimal audit findings.

• Improved stakeholder satisfaction through clear intake, timely delivery, and reduced escalations.

• Documented process improvements (standardization, automation, training) that reduce cycle time and increase compliance.

Required Qualifications

• Bachelor’s degree in Supply Chain, Business, Information Systems, Engineering, Data Analytics, or equivalent experience.

• 2–5 years of experience in material master data, supply chain data operations, or ERP/MDM master data roles.

• Strong working knowledge of material master domains and downstream impacts (MRP, procurement, inventory valuation, manufacturing execution, batch/lot, serialization where applicable).

• Strong attention to detail, ability to follow defined standards and controls, and disciplined documentation practices; capable of communicating effectively with cross-functional stakeholders.

Preferred Qualifications

• Experience supporting a master data function (ticket intake, SLAs, stakeholder communications, and escalations).

• Strong ERP/MDM experience (e.g., SAP MM/MDG, S/4HANA, Oracle) including workflow, roles/authorizations, and change control.

• Familiarity with data governance frameworks and tooling (e.g., data catalogs, data quality monitoring, workflow tools, ticketing systems such as ServiceNow/Jira).

• Experience supporting major programs (ERP go-lives, cutovers, migrations, acquisitions) including data conversion and reconciliation.

• Experience operating in controlled environments (SOX, GMP, FDA/EMA/ISO as applicable) with strong understanding of audit and traceability expectations.

• Analytics and automation skills (advanced Excel, Power BI, SQL, Power Query, or scripting) to monitor data quality and streamline work.

Key Skills & Competencies

• Ownership mindset with ability to lead through ambiguity and drive decisions with data.

• Strong governance and controls mindset; ability to design and enforce standards and business rules.

• Analytical problem-solving and root-cause analysis; translates recurring issues into preventive actions.

• Excellent stakeholder management and communication; sets expectations, manages escalations, and delivers clear status reporting.

• Ability to balance hands-on execution with coaching and process improvement while meeting tight deadlines and cutover timelines.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Required Skills: