Customer Success Representative (m/w/d) 100 %

Customer Success Representative (m/w/d) 100 %

Customer Success Representative (m/w/d) 100 %

Customer Success Representative (m/w/d) 100 %

Houzy AG

Sonstige Branchen

Zürich

  • Art der Beschäftigung: Vollzeit
  • Hybrid

Customer Success Representative (m/w/d) 100 %

Passt der Job zu Dir?

Mit einem XING Profil siehst Du gleich, welche Deiner Fähigkeiten und Wünsche konkret zum Job passen. Damit Du Dich nicht nur im Home-Office wie zuhause fühlst.

Jetzt anmelden und herausfinden

Über diesen Job

We are Houzy – the leading Swiss platform for homeowners, making life easier for property owners since 2017 with innovative digital services. We offer everything related to homeownership – from property search, financing, insurance, and maintenance to selling.

With 50,000 offer requests in 2024, Houzy is on track to become the largest referral platform for trades and services related to real estate.
As part of our expansion, we are looking for a Development (Co-)Lead to shape and drive our technological strategy.

By the way: Houzy was named Best Employer in Zurich (SME category) by kununu in 2023!

Tasks

Your Responsibilities

  • Support and management of partner companies in the German-speaking part of Switzerland
  • Telephone and written communication with our partners
  • Selling and renewing partnership contracts
  • Identifying upselling opportunities and managing new contracts
  • Handling complaints and independently resolving issues
  • Ensuring and optimizing existing processes to increase revenue
  • Enhancing partner satisfaction
  • Processing contracts in our CRM system
  • Carrying out administrative tasks
  • Communicating and sharing knowledge with the Head of Partner Management and the team in Romandy

Requirements

Your Profile

  • Strong communication skills (both written and verbal)
  • Team-oriented, proactive, and dynamic with a flexible working style
  • Goal-oriented, assertive, and well-organized
  • Fluent in German (spoken and written), with business-level English required. French is a strong asset.
  • Strong IT user skills and excellent spelling/grammar in both languages
  • Motivated, flexible, curious, and able to think in a connected/holistic way

Benefits

Your Benefits

  • Responsibility and independent work from day one
  • Varied and creative tasks within a dynamic team
  • Opportunities for personal and professional development
  • Flexible working hours with the option to work from home
  • A lively and vibrant working atmosphere in Zurich

Interested? We look forward to receiving your application documents, including a motivation letter.

Houzy AG
Charline Boussange
Austrasse 38
CH-8045 Zurich

Wir benachrichtigen Dich gern über ähnliche Jobs in Zürich:

Ähnliche Jobs

Customer Success Manager/in (m/w/d) 100 %

Houzy AG

Zürich + 0 weitere

95.500 CHF113.500 CHF

Customer Success Manager/in (m/w/d) 100 %

Zürich + 0 weitere

Houzy AG

95.500 CHF113.500 CHF

Customer Solutions Hero B2B (m/w/d) - (80-100%)

amnis

Zürich + 0 weitere

91.500 CHF115.500 CHF

Customer Solutions Hero B2B (m/w/d) - (80-100%)

Zürich + 0 weitere

amnis

91.500 CHF115.500 CHF

Customer Success Manager

Bubble Box

Wallisellen + 0 weitere

71.500 CHF87.000 CHF

Customer Success Manager

Wallisellen + 0 weitere

Bubble Box

71.500 CHF87.000 CHF

Customer Care Consultant (w/m/d) mit Deutsch- und Französischkenntnissen

Teleboy AG

Zürich + 0 weitere

65.000 CHF83.000 CHF

Customer Care Consultant (w/m/d) mit Deutsch- und Französischkenntnissen

Zürich + 0 weitere

Teleboy AG

65.000 CHF83.000 CHF

Customer Onboarding Migration Specialist

Salt Mobile SA

Zürich + 0 weitere

96.500 CHF112.500 CHF

Customer Onboarding Migration Specialist

Zürich + 0 weitere

Salt Mobile SA

96.500 CHF112.500 CHF

Temporäre Mitarbeit Kundenservice International (a) 80-100% - Januar bis Juni 2026

Helsana

Dübendorf + 0 weitere

73.500 CHF96.000 CHF

Neu · 

Temporäre Mitarbeit Kundenservice International (a) 80-100% - Januar bis Juni 2026

Dübendorf + 0 weitere

Helsana

73.500 CHF96.000 CHF

Neu · 

Customer Service Executive (12-months Contract)

Zurich Insurance Company Ltd.

Zürich + 0 weitere

Customer Service Executive (12-months Contract)

Zürich + 0 weitere

Zurich Insurance Company Ltd.

Customer Success Manager, Sales/Service Clouds - German Speaking

Salesforce, Inc.

Zürich + 0 weitere

83.500 CHF124.500 CHF

Customer Success Manager, Sales/Service Clouds - German Speaking

Zürich + 0 weitere

Salesforce, Inc.

83.500 CHF124.500 CHF

Kundenberater:in Inbound

ELITA Personalberatung AG

Zürich + 0 weitere

55.000 CHF72.000 CHF

Kundenberater:in Inbound

Zürich + 0 weitere

ELITA Personalberatung AG

55.000 CHF72.000 CHF