At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

Join the Digital Business Transformation team at Bank Julius Baer in a dynamic role focused on enabling operational excellence through intelligent automation technologies. As a Process Automation Analyst, you will play a hands-on role in supporting the bank’s Ease of Doing Business programme by driving efficient, scalable solutions across critical business processes. Your work will directly contribute to reducing manual effort, improving service quality, and accelerating digital workflows using leading low-code platforms, robotic process automation (RPA), and process mining tools. In anticipation of evolving technology landscapes, including the emergence of Agentic AI, this role positions you at the forefront of integrating next-generation automation capabilities into core banking operations.

YOUR CHALLENGE

• Operate and administer the Flowable Citizen Development Platform by acting as the central point of contact for user community, channelling and prioritizing Bug Fixes & Feature enhancements

• Develop, deploy, and maintain Flowable workflows in close collaboration with business teams

• Provide first-line technical support and perform root-cause analysis for issues reported within the automation environment

• Maintain comprehensive documentation, knowledge bases, and FAQs to ensure sustainability and user self-serviceability for the Flowable Citizen Developer Community

• Be responsible of the change management and adoption of the Flowable Citizen Development Tool

• Contribute to the end-to-end delivery of RPA solutions. From initial process documentation to test execution, deployment, and ongoing maintenance

• Prepare and transform data for use in process mining initiatives and act as the Analyst designing dashboards, running simulations and investigating root cause analysis

• Collaborate with senior analysts and business stakeholders to implement automation use cases that align with strategic priorities

• Stay informed about advancements in automation and artificial intelligence, contributing ideas for how emerging concepts like Agentic AI could augment current capabilities

YOUR PROFILE

• Bachelor’s degree in business administration, Information Systems, Computer Science, or a related field; interest in finance or wealth management is advantageous

• Initial experience with automation technologies (e.g., RPA - UiPath, Flowable, low-code/no-code platforms) or academic exposure to process optimisation methods

• Familiarity with Wealth Management and core banking operations — such as client onboarding, compliance, or transaction processing — is an advantage, though not required; a keen interest in learning our business context is essential

• Strong analytical mindset with attention to detail and structured problem-solving abilities

• Familiar with process modelling concepts such as BPMN, CMMN

• Proficient in Microsoft Excel and comfortable working with databases or enterprise systems such as SAP or ServiceNow (exposure preferred, not required)

• Basic understanding of data formats (CSV, JSON, XML), data transformation and willingness to work with ETL-like tasks for process mining inputs

• Excellent written and verbal communication skills in English; German is an asset

• Proactive, collaborative, and eager to learn in a fast-paced transformation environment

• Openness to exploring future-oriented concepts such as autonomous agents and AI-driven workflow orchestration

• Strong communication skills to interact with multiple stakeholders from various business fields across the bank’s divisions

This role offers a unique entry point into digital transformation at a global private bank, with clear pathways for growth into advanced automation, business analysis, or AI-integration tracks

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site .

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