The opportunity

Join our High Voltage Products Service team at Hitachi Energy, where we support generator circuit-breaker (GCB) systems and gas insulated switchgears (GIS) worldwide. As Project Manager Troubleshooting, you will lead complex service cases from initial inquiry to successful resolution, ensuring technical excellence and customer satisfaction.

How you’ll make an impact

• Lead troubleshooting cases from customer inquiry to site completion (e.g. leakages, flashovers, overhauls)

• Assemble and manage cross-functional project teams, ensuring timely execution of tasks to ensure the planned rectification schedule

• Define and control project milestones, proactively resolving deviations

• Act as primary customer contact, fostering trust through open communication

• Manage contracts and support supplier selection for specialized components

• Drive scope changes, revenue growth, and margin improvement while minimizing risks and costs in warranty cases

• Provide regular project reporting and share improvement ideas with the team

• Lead strategic and continuous improvement initiatives

Your background

• Technical education in Electrical or Mechanical Engineering, combined with commercial training

• Minimum 3 years of experience in project management and relevant working experience

• Project management certification preferred

• Business fluent in English; German is a plus

• Strong communication and organizational skills

• Proactive person, independent performer as well as a team player

• Experience with SAP and GCB product knowledge is beneficial

More about us

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.