GlobalEase Assist | High-Standard Virtual Assistance & Operational Support
I’m Natascha Lamçaj, Founder of GlobalEase Assist. I built this service to give founders, executives and growing teams a reliable “back office” that runs with structure, discretion and speed—without the overhead of in-house hires.
We take ownership of day-to-day operations and keep everything clean, documented and on track across tools, inboxes and projects. You get fewer loose ends, faster follow-ups and a workflow your team can scale.
What we do (hands-on execution):
• Executive & Admin Support: inbox and calendar management, meeting prep, travel coordination, reminders, follow-ups, reporting.
• Documentation & Digital Organisation: file systems, templates, SOPs, CRM/light database maintenance, data clean-up, lists and dashboards (Excel/Sheets).
• Customer Support & Customer Success (light): email/WhatsApp support, ticket routing, onboarding assistance, check-ins, KPI tracking and feedback capture.
• Social Media & Content Operations: Canva assets, content calendars, scheduling, basic reporting, newsletters and light automations (MailerLite/Mailchimp/ActiveCampaign).
• HR & Recruiting Support: job ads, screening, interview coordination, candidate communication, short profiles, scorecards, onboarding workflows.
• Freelancer Matching & Project Support: shortlisting, availability/rate checks, profiles, coordination between client and freelancers, weekly status updates.
• Tools & Automation (basic): Notion/Trello/Asana setup, CRM setup and hygiene (HubSpot/Pipedrive/Zoho), simple Zapier/Make workflows.
How we work:
• structured processes, clear ownership, and written handovers
• fast response times, confidentiality, and consistent quality
• flexible support: ad-hoc tasks, ongoing retainers, or full Backoffice-as-a-Service
Contact: 📧 social@global-ease-assist.com
