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Customer support outsourcing solution
Onepilot makes Customer Care Outsourcing simple and flexible.
E-merchants use Onepilot in the most flexible way to handle all or part of their customer support.
Powered with the Onepilot tech, our agents turn into support heroes and efficiently solve all kinds of tickets for our clients, across all channels: chat, mail, phone or social networks.
Multi-channel. Offices in Paris, London and Hambourg. 150+ clients. Launched in 2021.
To continue this growth Germany and Europe, the company is looking to triple its workforce of customer care agents.
In figures Onepilot is :
👉 20% monthly growth
👉 2,000,000 tickets already answered
👉 17,5m raised
👉 +70 employees within the team
👉 Offices in Paris, London and Hambourg
