Alana Henry
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Alana Henry
- Order management for industrial clients in the Spanish and Scottish markets - Back-up customer service for other markets in the EMEA region - Mediation with different departments (production, credit control, master data, logistics) - Training/onboarding of new colleagues based in Katowice, Poland
- 4 Monate, Sep. 2018 - Dez. 2018
Office Administrator
Children First Association
- Communication with member - Documentaiton and coordination of building renovations, groundskeeping and local regulations
- 1 Jahr und 1 Monat, Juli 2013 - Juli 2014
Customer Service Specialist
Indice Arts Grafiques
- Order management and customer service for Dutch, Flemish and English publishing companies. - Production coordination with CTP (Pre-printing), Printing, Binding and Logistics departments
- 1 Jahr und 10 Monate, Sep. 2011 - Juni 2013
Distribution and Exports
Galaxia Gutenberg
- Presentation of new publications for distributors and participation in marketing campaigns - Order management and customer service for book distributors, including invoicing - Stock control using specialised ERP software - Preparation of documentation for exports (Argentina, Mexico, Chile and Colombia)
- 3 Jahre und 4 Monate, Juni 2008 - Sep. 2011
Office Manager
Escenari Joan Brossa / Bonnin-Julve, S.L.
- Financial planning (budget oversight, preparation of documentation for accountant and auditor) - Writing of applications and reports for subsidy and sponsorship requests - Planning of production phases - Supervision of technical and temporary staff - Assistance with marketing tasks and public relations
- 1 Jahr und 1 Monat, Juni 2007 - Juni 2008
Project Manager
L'Antic Teatre
- Personnel management (contracts, payslips, coordination of holidays and sick leave, hiring and firing) - Coordination of activities and public relations - Preparation of subsidy and sponsorship applications and reports, including budgeting of funds
- 1 Jahr und 6 Monate, Sep. 2005 - Feb. 2007
Project Assistant
Interarts Foundation
- Preparation of reports including statistical information and new research based on data and interviews - Organisation of conferences (definition of content and speakers, logistical arrangements, projectbudgeting) - Public/institutional relations
- 6 Jahre und 5 Monate, Mai 1999 - Sep. 2005
Course Coordinator
Amsterdam Maastricht Summer University
- Course management (content, selections of speakers, budgeting, travel and logistics) - Preparation of marketing materials (brochures, website, creation of database for mailings, etc.) - Correspondence with participants - Management of grant requests and reports
Ausbildung von Alana Henry
- 1 Jahr und 8 Monate, Sep. 1997 - Apr. 1999
International Relations
University of Amsterdam
International Political Economy, Environmental Politics
- 3 Jahre, Sep. 1993 - Aug. 1996
Western European Studies
Central College
History, Cultural Studies, Spanish, Russian and Dutch languages
Sprachen
Englisch
Muttersprache
Spanisch
Fließend
Deutsch
Gut
Niederländisch
Gut
Catalan
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