Alexandra Kriuchkova
Bis 2022, CRM Support Specialist and Data Analyst, European Business Association
Berlin, Deutschland
Über mich
🌟 Friendly and empathetic individual with a passion for connecting with others and making a positive impact. 🚀 Highly motivated and always eager to acquire new knowledge and skills, especially when exploring new fields of work. 🔍 Possess strong analytical skills and a knack for critical thinking, allowing me to find practical and creative solutions even when resources are limited. 🌱 Open-minded and committed to lifelong learning, I thrive on new challenges and opportunities to meet new people, expand my horizons, and grow both personally and professionally. ⚖️ Dedicated to achieving a fulfilling and balanced life, I find joy in traveling, singing, dancing, and drawing. 🎶 🚶♀️ Love long walks and cherish quality time spent with loved ones. A true concert enthusiast, I'm always in search of the next live music experience. 🐕 Believe that dogs are our best companions and friends. 💬 Fluent in Ukrainian (mother tongue) and English, with a strong foundation in German (B1).
Werdegang
Berufserfahrung von Alexandra Kriuchkova
2 Jahre und 9 Monate, Feb. 2020 - Okt. 2022
CRM Support Specialist and Data Analyst
European Business Association
- Analyzing work processes to identify areas for improvement and proposing innovative solutions. - Conducting thorough research, data analysis, and presentations to support optimization projects. - Collaborating closely with IT developers to define project tasks and requirements, facilitating smooth project execution. - Supervising and overseeing project implementation, ensuring milestones were met on time.
1 Jahr und 8 Monate, Juni 2018 - Jan. 2020
Assistant, Membership Experience
European Business Association
- Managing and maintaining the company's CRM system, streamlining data organization and improving customer interactions. - Providing prompt and effective technical support to customers, addressing their queries and concerns, and ensuring their needs were met efficiently. - Conducting informative presentations and individual consultations to educate customers about the company's services.
Ausbildung von Alexandra Kriuchkova
Bis heute 1 Jahr und 11 Monate, seit Nov. 2022
German and Integration course
Volkshochschule Berlin
2 Monate, Apr. 2020 - Mai 2020
Training on MS Excel
European Business Association
https://eba.com.ua/en/development/
4 Monate, Nov. 2018 - Feb. 2019
Development programme on client service
European Business Association
https://eba.com.ua/en/development/
3 Jahre und 10 Monate, Sep. 2014 - Juni 2018
Sociology, Social Science
Taras Shevchenko National University of Kyiv
4 Monate, Sep. 2013 - Dez. 2013
System analysis, Cybernetics
Taras Shevchenko National University of Kyiv
Sprachen
Ukrainian
Muttersprache
Englisch
Fließend
Deutsch
Gut