Alexandre Roche

Supporting the company growth by implementing new tools, policies, procedures and creating reportings for European markets.

Building strong relationships with a BtoB portfolio of around 50 premium customers (Recruitment Agencies, Large companies…), 1500 users, 2 M€ Income. I am “Monster” to the eyes of my customers, their main point of contact. Contract administration / Customer service IT /UX (User Experience) Responsible for clients requests from their needs identification to their tailored account implementation: Virtual recruitment event Project manager Monster’s customers trainer

Customer support with deep understanding of the website and communication skills.

This job allowed me to go back to studies and obtain my advanced diploma.

Accomplished all kinds of temp jobs missions. My target was to gather different experiences to find a new career path.

Management of large and small teams of waiters and barmen (up to 15 staff members). Achieving income targets (20 000 $ min weekly), delivering service quality standards and above, managing stocks, recruiting and organizing employees’ timetables.