Allison Zaman

• Successfully supported new website launch by writing technical content using First Spirit CMS. • Produced engaging and visually appealing ad templates (print and online) in Photoshop and IMM (online media design tool) for international marketing campaigns • Stream-lined and edited content written by non-native speakers for corporate magazine, newsletters, and webpages.

• Organisation and maintenance of Cumulus system (digital asset management tool) • Independent creation of social media posts, online banners, and newsletters. • Responsible for managing and collaborating on new microsites and brochure content with an external agency. • Organised international online sweepstakes competition for two marketing campaigns and responsible for contacting winners and ordering and sending out prizes.

• Coordinated student information sessions. • Organised and conducted course evaluations for all courses in the faculty. • Supported Professors with administrative tasks such as creating slide show presentations and photocopying class material.

• Collected and organised science communication articles from over 20 years from multiple scientific journals. • Coded science communication articles and analysed results using Tableau for data visualization. • Edited coding handbook and final paper for large scale research project.

• Hired and trained over ten new employees, providing initial support that expediated staff assimilation. • Saved thousands of dollars in fees and improved the response rates of direct marketing campaigns by bringing formerly outsourced mass-mailing function in-house. • Automated daily status reports that provided management with key decision-making information. • Coordinated with other departments in maintaining the accuracy of all activities posted in general ledger.

• Developed efficiency-enhancing workflow improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions. • Responsible for delegating the daily responsibilities and schedules for nine technicians and various sub-contractors each week. • Decreased expenditures by implementing new protocols and standardising procedures. • Increased department profitability by assisting in developing a proprietary web application used by all employees.

• Became a trusted assistant to company president, executive staff and office manager and earned a reputation for producing high-quality work. • Answered, screened, and redirected telephone calls with professionalism and efficiency. • Performed basic accounting functions such as entering sales and purchase orders and updating inventory ledgers.