
akanksha anand
Skills
Timeline
Professional experience for akanksha anand
- Current 1 year, since Jun 2024
working Student in Product and data Management
EPP Solar
Managed and monitored the order and order flow within the e-commerce platform. Coordinated with multiple shipping companies (Emons, GO Logistics, MyCardboard, DHL, DPD, GLS, Dtrack) for shipping, tracking, and cancellations. Managed failed orders, replanned shipments, and ensured timely deliveries. Maintained accurate records of order data, shipping mistakes, and returned orders. Ensured seamless workflow in both online and offline settings, with weekly office visits.
- Ensuring high levels of customer satisfaction through excellent sales service - Maintaining outstanding store condition and visual merchandising standards - Ascertain customers' needs and wants - Managing point-of-sale processes Follow all - companies’ policies and procedures
- 2 months, Aug 2022 - Sep 2022
Logistics employee
Amazon Logistics
- Inspecting/Receiving incoming and outgoing shipments and verifying rates - Monitoring and managing inventory levels and Developing and communicating shipment schedules - Assisting customers and resolving shipment issues and complaints - Performing additional duties as needed
- 1 year and 7 months, Apr 2020 - Oct 2021
Marketing Manager
Arogya Ayurvedic Centre
- Wide range of responsibilities in nearly every aspect of what the firm offers - Light portion of web development, SEO and blog creation using WordPress. Along with other random tasks that were required at a given time such as quarterly reports and press submissions - My responsibilities and experience includes creating mobile and SEO friendly creative banner to upload. Maintaining the websites using WordPress, Beginner level Adobe Photoshop, Social media posting and scheduling for company
Educational background for akanksha anand
- Current 3 years and 2 months, since Apr 2022
International Business Administration
Europa-Universität Viadrina
- 2 months, 2021 - Feb 2021
Fundamentals of digital marketing, Marketing management
Google creative Campus
- 2 years and 3 months, Jun 2019 - Aug 2021
Advance Diploma in Social Media and Brand Management
International institution of standard education
Focus area – SEO, SEM, Marketing, Handling online customers
- 2 years and 1 month, Aug 2017 - Aug 2019
Business Administration
Guru Nanak Dev University
Focus area – Accounts, Economics, Marketing & management
Languages
English
Fluent
Hindi
First language
German
Intermediate
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