Amit Kumar Mehta

Global Service Delivery Lead - FS Instruction Capture P/L owner for the Instruction Capture business, wherein responsible for ~490 clients spread globally Successfully delivered a ~27% and ~24% reduction in manual touchpoint , surpassing the targets of 10% and 15% in 2024 Managing the risk (financial & reputation) within the processes through transformation initiatives and remediating manual interventions Improving processes by driving target operating model

Delivery Head - Fund Accounting Operations(WHEM) Leading the Accounting function for high-profile clients across Mumbai and Bangalore Headed large onboarding of multiple clients on newly developed platform both for new clients and existing clients on legacy platforms Spearheading collaboration with Product and Technology to design tactical/strategic solutions tailored to meet client needs Identifying inefficiencies, driving scalability and efficiency initiatives to meet key performance targets - ~10% YOY

Business Project Lead: Leading project and change management for large-scale onboarding, overseeing the integration of approximately ~80 FTEs Partnering with delivery leads, technology, and product development teams for successful delivery of planned efficiencies Design and implementation of resiliency readiness plans across the Line of Business Implemented Business Exception Dashboard, delivering actionable insights and timely alerts to management, enabling proactive decision-making

Highlights Lead the design and finalisation of transition solutions, including developing estimates, to ensure a seamless transition for clients Collaborate with both delivery and sales teams to strike the right balance between cost efficiency and quality, ensuring value-driven outcomes Craft and submit comprehensive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), demonstrating value and technical expertise Distinction of successfully transitioning over 150 jobs

Highlights: Successfully lead and manage a team of 400+ professionals across Mumbai and Pune, ensuring high levels of performance and alignment with organisational objectives Drive performance to meet cost and organisational targets, ensuring efficient use of resources and adherence to budgets Distinction of overseeing operational processes with a focus on continuous improvement, leveraging metrics and KPIs to ensure efficiency and quality

Highlights: Lead the successful transition of the disputes process from multiple countries to establish a unified Center of Excellence (COE) model, streamlining operations and standardising processes Oversaw large transition of 200+ roles across various countries, ensuring a smooth integration into the new operational structure Delivered a 15% YoY productivity improvement, successfully optimising operations without compromising service quality

Highlights: Responsible for Transition & Delivery of "Performance and Compliance" and Transformation of "Legacy Custodial Business to Digital Shared Model" Process Mapping & Documentation

Highlights: Successful migration of ATM Disputes, Regulation of Disputes & Reconciliation of General Ledgers from Chicago Identifying bottlenecks and problem areas for smooth flow of work with quality and productivity