Anne Christine Spite

For a national leader of French specialized retail industry: Drove workforce management (scheduling optimization) application pilot in Spain. Identify current processes and labor standards, configure application for pilot shop, run forecast, scheduling Coordinated schedule optimization functional

For a multinational of the retail (duty free) sector: Reorganization and business processes definition (project carried out in Switzerland and Tunisia) Design of the best organization model and job descriptions to enable the governance model and global strategy defined by the Group. Design of the c

Managed Operations and Customer Service departments (6 to 10 people). Ensured optimal service level for national and trade marketing campaigns by managing: Demand Planning tool functional analysis and implementation (Sales Forecasts), MRP (replenishment needs) with Manufacturing Plants, Packaging/

Managed Customer Service departments (22 people). Ensured optimal service level for national and international customers by managing: France and Export sales administration. Customer and product data base management Inventory and Transport management Operating process improvement Reengineered natio

Ensured successful French Business Launch by defining and implementing Supply Chain tools and processes: Adapted and set up IT parameters for all soft wares and databases linked to sales forecast, buying rules, replenishment strategy, EDI transmission, inventory management, returns, customer queries

Managed Logistics Department for France Spain Italy (13 people): developed and improved escalations paths and relationships with manufacturing plant, formalized and implemented processes with carriers, and reengineered returns management

Diversified missions oriented towards sales and logistics management for international leading companies Strategy and Logistics: market studies, distribution network optimization. Organization and Information systems: Functional analysis of processes.