Armel Francisco

Information Security and Risk Management Lead - Americas Region, Cybersecurity and Awareness, Regional IT Business Partner Americas, IT Operations, Management Financial Planning & Strategy, Department Administration, Program & Project Management, IT Governance, Budget & Financial Reporting, Risk Management Reporting, L&H IT Services & Products Management, L&H IT Customer & Communication Management, Resource Management, Vendor Management, Procurement, Service Delivery, Application Portfolio Management.

Information and Cyber Security, Risk Management, Regulatory Legal and Compliance, Awareness and Training, IT Governance and third Party Risk Management.

Customer Relationship Management Specialist, focused on Financial and Employee Transformation, Business Process Reengineering and Organizational Change Management. Analysis for the development of web-based automated solutions. Applied best practices, streamlined workflow and conducted user acceptance evaluation. Wealth management business transformation to develop a new platform for workstation and online financial processing, marketing and distribution.

Business process redesign of electronic workflow, web-enablement and functional integrations. Developed new measurable standards for performance and productivity. Managed project, vendor and application cost / benefits analyses, business modeling, simulation and blueprint design implementation. Managed the P&C business requirements due diligence, assessment, planning and implementation strategy for workmen’s compensation, administration, claims and underwriting business processes and functionality.

Principally engaged in strategic planning, industry compliance, coordination and fulfillment of transition phases in the complete redesign of the sales and marketing distribution channels and business processes. Engaged in the development of systems budget requirements (USD $50+ million) and expense allocations (buy-in versus subscription) across multiple business units. Significant contributor to enterprise-wide cost reduction effort to reduce overall expenditure from USD $800 million by $300 million.