Arthur Cerda

Insurance Services: Full-service insurance agent offering Property and Casualty Insurance, Employee Benefits, Personal Insurance, Life and Disability, Health Insurance, and Structured Settlements

• Responsible for maintaining and developing client relations of commercial insurance accounts. • Succeeded in expanding client portfolios by introducing clients to additional insurance products. • Proven negotiation skills with the insurance carriers to create the most comprehensive commercial insurance program at a cost efficient premium for our clients. • Assists in preparing and delivery of proposals for clients including; pricing analysis, coverage terms and conditions, carrier and agency services

• Responsible for marketing, maintenance and client relations for new and renewal business. • Acted as a wholesale broker in regards to submissions from other agents through our Agency Alliance Network. • Marketed accounts with standard (Zurich, Hartford, Travelers, Chubb, etc.) and surplus lines carriers (Swett & Crawford, CRC, Tri-City Brokerage, etc.) • Responsible for marketing of insurance accounts including preparation of submissions to various carriers. • Expanded client portfolios by use of re

• Review, interpret, reconcile and issue property and casualty policies and endorsements. • Monitored claims activity and prepared loss reports for senior underwriters. • Evaluated new submissions for wholesale brokers (CRC, Swett & Crawford, Vista, Emerald, Worldwide Facilities). • Managed new business proposal activity for senior underwriters. • Responsible for monitoring and billing of Binding Authority programs including Inland Marine, Restaurant, General Liability and associated business from whol

• Managed all aspects of commercial lines accounts including daily client contact, underwriting, marketing, placement, billing, and claims administration. • Administered commercial lines accounts including NASD, surety, and ERISA bonds, fiduciary liability, commercial package, workers compensation, commercial umbrella, commercial auto, directors & officers, employment practices liability, kidnap and ransom, special events, livestock policies, and professional liability coverages. • Completes risk analysi

• Conducted marketing campaign to build a national sales distribution network including pre-qualification of contacts generating over 400 high quality prospects resulting in the addition of 112 agents and intermediaries. • Analyzed key statistics of various marketing programs; presented to senior management on a monthly basis. • Established marketing department policies and procedures for support of over 1,000 independent representatives.

• Managed Personal Lines portfolios for clients including: issuance, maintenance and counseling of client accounts. • Marketed and developed accounts by expanding products sold attributing to a 27% increase of portfolio. • Audited agency procedures resulting in more efficient documentation operations.