Arturo Ordieres

Line management responsibility for the CSC Prompt & Dispatch team. The team of Project Managers (PMs), Business Analysts (BAs) and System Analysts (SAs) is split across the Duesseldorf and Coventry locations to deliver the programme vision and benefits as well as supporting the various business teams. Take accountability for monitoring and controlling the Dispatch programme as IS Programme manager and assist the business in shaping the wider Dispatch roadmap.

I am working as IT Project Manager for the trading applications department. My responsibilities: • Leading projects within the IS change programme • Develop project plans and drive project milestones with full budget responsibility • Report project progress to project sponsors and steering committees • Work with an internal development team, third party consultants and product vendors to deliver business solutions, with offshoring in India.

I worked as a Senior Project manager for the CRM & Billing department, managing an in-house development team in Germany as well as an off-shoring development team in Armenia (Yerevan). Also, I am part of the Product Delivery Excellence team, which is made of representatives from different departments, to create and put in place processes and standards for the organisation and to achieve the highest quality in our products.

I worked as a Knowledge Management Manager and Business Analyst for the number one online gaming company in the world. I was responsible for the definition, management and implementation of a Knowledge Management methodology for the business across our offices in the UK, Gibraltar and India, as well

I worked as a Senior Business Analyst for the European trade mark and designs office. I was responsible for analyzing the business needs of their clients and stakeholders to help identify business problems and propose solutions. I provided expertise in the modeling/mapping of business processes, con

I was responsible for introducing and implementing a Knowledge Management Strategy for the Big Food Group. As Business Analyst I was responsible for collecting, understanding, and transmitting the business requirements for several projects, and translating these into functional specifications and de

As a senior software analyst developer, I was responsible for the design of solutions using the appropriate technology to meet the clients’ business requirements. My involvement with the project was at all stages of the project life cycle and showed my ability to work to tight time scales whilst keeping within budget.

Primary responsibility for development and administration of a suite of Lotus Notes solutions which are marketed world-wide. Additional duties included the maintenance and configuration of the NT server, domino server and SMTP gateway.

IT project Management Knowledge Management

2-year Technical Specialist Software course. Including a mixture of hardware and software modules: • Software: C++, COBOL, VISUAL BASIC, OPERATING SYSTEMS, CLIPPER • Hardware: LAN Structure, NOVELL, PC Repair and Configuration

3-year Analyst programming degree covering: COBOL, PASCAL, C/C++, ASSEMBLER Additional modules taken included: Business Analysis, Administration Organisation for Business, Structure of Information, Analysis of Information and Database Administration.