Meherun Faruque
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Meherun Faruque
- 4 years and 3 months, Dec 2020 - Feb 2025
Senior Consultant - Client Service Partner
IQVIA
Spearheaded cross-functional teams to implement continuous process improvements, leveraging a data-driven approach to optimize resource allocation. I facilitated training sessions that directly improved support quality and helped the team streamline operations to meet key SLAs. As a member of a Center of Excellence team, I utilized a Lean Six Sigma methodology to systematically analyze and optimize processes across multiple departments.
- 2 years and 1 month, Aug 2018 - Aug 2020
IT service manager
IQVIA
Achieved high client satisfaction by consistently delivering highquality services that met or exceeded expectations. Optimized resource allocation and collaboration across internal and external teams for cost-eective service delivery. Streamlined communication and fostered strong relationships with clients and internal stakeholders.
- 1 year and 1 month, Jul 2017 - Jul 2018
IT Project Manager
IQVIA
Spearheaded full-lifecycle agile implementation and delivery of specialized Healthcare Technology solutions, from scoping to revenue realization. Developed, executed, and maintained detailed project plans, closely managing scope, risk, and resource allocation for high-quality, on-time delivery. Orchestrated seamless communication and alignment among clients, technical teams, and commercial stakeholders, providing proactive updates and mitigating roadblocks.
- 2 years and 10 months, Aug 2014 - May 2017
Senior Software Engineer
IQVIA
Responsibilities as Lead of Center of Excellence - Delivery Governance : - Lead the center of excellence team of Delivery Governance - SPOC of Information Security audit team. - LEAN Facilitator - Act as liaison of Training & Resource Improvement Initiative between onshore and offshore international teams - Manage small scale project and change management - Lead the Service Delivery and System Transition part of the CMMI Standardization Working group
- 2 years and 5 months, Apr 2012 - Aug 2014
Software Engineer
IQVIA - Quintiles and IMS Health are now IQVIA
Responsibilities for this position: • Client communication and client requirement analysis. • System/Software Analysis. • System design and testing. • Functional and technical documentation. • IT system and process review.
- 3 years, Apr 2009 - Mar 2012
Analyst
IQVIA - Quintiles and IMS Health are now IQVIA
Responsibilities for this position: • Client communication and client requirement analysis. • System/Software Analysis. • System design and testing. • Functional and technical documentation. • IT system and process review.
Ausbildung von Meherun Faruque
- 4 years and 5 months, Aug 2002 - Dec 2006
Computer Science
BRAC University
Compiler Design C, C++, Java Discrete mathematics Graphics Design Database Design Algorithm Data structure System Analysis and Design
Sprachen
English
C1 (Fließend)
Bengali
C2 (Verhandlungssicher / Muttersprachlich)
Hindi
B1-B2 (Gute Kenntnisse)
German
B1-B2 (Gute Kenntnisse)
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