Aurelie DANIEL

Ensure customer satisfaction and support continuous improvement of existing Quality management >> ACTIONS : Supporting all project activities from planning to implementation ; Communicating and dealing with returns, customer complains, product questions by cooperating with suppliers and internal and external departments

Set up quality management for new European suppliers and be a link between the different services for internal and external production sites >Implementing the Quality Management Systems, standard operating procedures for new suppliers, then ensuring they agree to our quality regulations; Challenging, supporting and following-up quality control management;development succeeded (6/6), steady solution rate above 85% ; Developed successfully 6/11 international suppliers according to the quality standards

Manage projects for multi-brands of sportswear fashion, luxury watches and high-end watches Managing clients portfolio from invitation to tender to customer service by ensuring customer satisfaction; Analysing and advising customers to technical feasibility of project orders; coordinating and following- up production orders;7 projects finalized and sold to customer of sportswear fashion (PUMA, QUICKSILVER, ROXY, DC & NIXON), luxury watches (BOUCHERON, IWC), high-end watches (MIDO, SWATCH)

Ensure the satisfaction of the French supply chain department by reporting information of Chinese suppliers activities to them; Managing meetings daily with suppliers in collaboration with the merchandising manager and their team;Training Chinese team to the new logistics information system. Supporting with preparing and planning the training for service provider >>> Production of 45000 articles per month, per company (luggages, bags, leathergoods) / Six to seven companies visited per week

Ensure the satisfaction of supply chain department in France>> Develop two international suppliers regarding the quality standards compliance requested by LOUIS VUITTON customers. Establishing Quality requirements for products manufactured and manufacturing processes in coordination with Quality Management System; Ensure the research and development part; Quality improvement of internal process (2 points), sorting out customers (1 point inferior to 7 %) and quality supplier (5 points)

leather manufacturing science