Ayesha Sheikh

• Delivered exceptional customer service by managing up to 20 tables during peak hours, ensuring timely and accurate order delivery. • Maintained a 95% customer satisfaction rate through personalized service and at- tention to detail. • Collaborated with kitchen staff to streamline operations and reduce wait times by 15%. • Ensured compliance with food safety and hygiene standards.

• Prepared and served a variety of coffee beverages, maintaining high-quality stan- dards and consistency. • Managed customer orders during busy hours, achieving a 90% on-time order ful- fillment rate. • Maintained cleanliness and organization of the coffee station, ensuring compli- ance with health and safety regulations. • Upsold specialty drinks and desserts, contributing to a 12% increase in average order value.

• Assisted in organizing and managing local events, including weddings, commu- nity gatherings, and charity functions. • Provided guest services such as welcoming attendees, managing seating arrange- ments, and addressing inquiries • Supported event setup and breakdown, ensuring venues were prepared and cleaned efficiently. • Gained hands-on experience in event coordination, teamwork, and customer in- teraction in dynamic environments.