Beni Kröni

- Creating editorial content on the topic of horses - Creating and running Facebook campaigns - Training of employees in editorial work and on the subject of SEO - Responsibility for achieving the traffic and ranking goals - Monitor all SEO relevant metrics - Development of a content strategy and responsible implementation - Monitoring and reporting important key figures and developing necessary action requirements - Observing and analyzing the development on the market and the competitors

- Ensuring smooth customer support - Planning of resources (employees) to secure the support contract in cooperation with the project management - Targeted customer communication - Evaluation, installation, configuration, training and documentation of an application supporting support operation (ticket system and knowledge base) - Planning and implementation of small projects

- Management of digital tools (SweetIQ, MetaLocator, Google AdWords, Facebook Pixel) - Develops short- and long-term communication objectives. - Manage Google AdWords account along with active campaigns.Interacts with business partners and stakeholders to strategize, develop, and implement integrated marketing plans. - Consults with business leadership to establish digital marketing strategies and ensure communication, planning, and monitoring is effectively meeting the needs of customers.

- Maintenance of the operation network - Planning and implementation of operating system and software rollouts - Evaluation and realization of the intranet - Operating the website - Assembling computers

- Design and development of the interfaces of web and mobile applications - Carrying out requirement analyzes with well-known customers and appropriate inflow into the product development - Collaboration on the design and the workflows as well as conception of the corresponding views - Independent creation of customer experiences within projects and agile project teams – for digital applications and for processes

- Manage order workflow with high volume of items (+500 SKU’s) and monitor status for order processing, supply chain and delivery - Develop knowledge of Odoo ERP - Manage multiple product category and sub-category combinations and understand nuances to deliver category specific needs - Triage and help resolve system issues that cause delays or inefficiencies with order processing and delivery