Bogdan Balacciu

Acting as a EMEA Deployment Manager for SAP Renewal Platform - Build Business Case/Project Charter preparation and approval - Define initial project scope and identify stakeholders - Estimates costs and prepare project budget - Prepare Project Plan: define scope, dependencies, deliverables, project milestones, project schedule, WBS, commit resources, define roles and responsibilities - Ensure project execution according to the project plan and within time, budget and quality - Project Reporting

Acting in Service management and Test management - Defines, documents and manages testing and quality assurance services within the TQA Service - Actively participates in all project phases and acts as a point of contact for service. - Define and coordinate the testing services in the customer premises, according to ITIL standards - Define with the customer the quality objectives of the deliverables, the test strategy and quality control (approach, methodologies, tools, and working model)

IT management: - Accountable for delivering IT services to the business units in Romania; - Accountable for customer satisfaction with IT IT procurement management: - Definition and validation of the SLA with the services providers and equipment suppliers - Manage the delivery of infrastructure services (from both internal and external providers); Financial / cost management - Management of the IT Budget: forecast and investments; Project management

IT Management: Start-up of IT services and operations, building the IT organization in terms of strategy, human resources and work model IT Procurement: Negotiations and contracts / SLA with IT providers, Budget management: determines the cost allocation strategy, financial administration, and the investment strategy Quality Management: assures the training needs of the company users Project management: Navision implementation, CASH REGISTERS and POS project

IT MANAGEMENT ROLE: 16 Retail stores openings, plus the Central Warehouse. - Infrastructure and network design and implementation for each store o Communications: Leased Lines, VPN o Technical servers: Mail, Active Directory, Backup & recovery, security o Database servers: Oracle o Application servers o Technical equipments: cash registers, POS, scales - Hardware & software acquisition and inventory - Human resource management: - Procurements, communication management

- LAN installation, configuration, (30 PCs configured under Windows 98 and Windows 2000 Professional) - Windows 2000 Server installation and configuration, the web server, the mail server, Terminal Services and Active Directory - RAID5, ISA SERVER implementation