Christian Hauser

Global CRM Coordinator, responsible for the rollout of Salesforce to multiple sales companies. Further projects include the management of live support, training, user support, and the creation of documentation.

• Awarded President’s Club award for outstanding achievement. • Consistent overachievement: listed in the top ten performers worldwide for multiple quarters running. • Successfully mentored multiple new hires.

• Consistently met and exceeded targets across a range of markets (DACH, Italy). • Successfully mentored multiple new hires. "Christian is a top achiever and a hard worker… always performing at the highest standards" - Marco Nuti, EMEA EBR Manager

* Awarded Peak Performer for outstanding achievement in 2008. (Only Sales Representative in EMEA to receive award.) • Appointed Senior SR for outstanding achievement. • Consistently met and exceeded targets across a range of markets (DACH, Italy, Nordic, Middle East). • Successfully mentored multiple new agents. “Helped turn the DACH team around” – Korstiaan Hardam, EMEA Regional Vice President.

Fast response for any issues on any system. Manage client relationships as well as relations with resources (hardware and software suppliers, specialized services).

Responsible for multiple computer labs as well as providing direct front-line technical support to students, staff and faculty.

Multiple awards for team, client, and manager communications and relationship building as well as problem solving. Outstanding performance recognized in handling and ownership of difficult issues. Chosen agent of executive relations to solve complex customer issues quickly.

Responsible for the creation and execution of a PR campaign, and the design of the corresponding website. Managed communications between Anubi and Oceanic for website changes and updates, and implemented these to tight deadlines.

* Designed a game to aid training around new product introduction. * Tested software and employed the bug database for effective bug management.

* Tested software and employed the bug database for effective bug management.

Certificate of Diplomacy and International Law. Concentration of studies: international relations, international problem solving

Appointed Senior Representative in Student Government and instrumental in implementation of new constitution. Concentration of studies: communications, journalism, PR, marketing.