Claudia Frank

Angestellt, Sales Channel Coordinator, Binder GmbH
Berg, Schweiz

Fähigkeiten und Kenntnisse

CRM
International Sales
Spanish Language
Customer marketing
LATAM markets Knowledge
Customer service
After Sales Management
Sales
International experience
SAP Sales and Distribution (SAP SD)
Containers layots
Customer Relations
Responsible
Complaint management
Customer Experience Management
Inside Sales
Lead Generation
English Language
MS Office
Sales prospecting
Customer inquiries

Werdegang

Berufserfahrung von Claudia Frank

  • Bis heute 3 Jahre und 10 Monate, seit Okt. 2021

    Sales Channel Coordinator

    Binder GmbH

    Responsible for the order management, schedule tracking and coordination of LATAM Dealers also supporting Spain, Portugal and Italy General Customer Support Contact person for general commercial and logistics issues Contact person for account clarification (due invoices) and Credit check requests Spare Part and warranties Management Master Data Management Maintenance of conditions in SAP SD / Creation of new Customers Turnover targets reached 2021, 2022, 2023 and 2024.

  • 1 Jahr und 1 Monat, Aug. 2018 - Aug. 2019

    Small Business Owner

    SETUP SUPPLIES EIRL

    Entrepreneur Import and sales of Pelikan & Herlitz products in Peru focus on Private schools and corporate Clients

  • 5 Jahre und 5 Monate, Jan. 2013 - Mai 2018

    Sales & Account & Implementation Manager Latam

    Lufthansa AirPlus Servicekarten GmbH

    Prospecting, hunting and building networks in Peru, Chile, Colombia and Central America markets, Sales for Perú, Chile, Colombia, Central America Supervising leads from Europe to Brazil and Argentina Bank partner Account Management of Global accounts in the region In charge of the commercial relationship and partnership with Travel agencies in the region In charge of the link for Travel agencies interfaces implementations with AirPlus HQ

  • 1 Jahr und 2 Monate, Okt. 2012 - Nov. 2013

    Sales Manager

    AHP Middle Management- Head Hunting

    Responsible for developing Commercial Intelligence. Prospection, capture and Monitoring the process Post sale supervision and loyalty. Customer recovery

  • 1 Jahr und 1 Monat, Nov. 2009 - Nov. 2010

    Key Account Manager

    VIAJES EL CORTE INGLES- PERU

    Responsible for training, management and maintenance of corporate accounts. Duplicated the number of corporate accounts in six months. Ensured the loyalty of clients that worked with other important agencies for the last six years in just a few months.

  • 1 Jahr und 1 Monat, Dez. 2008 - Dez. 2009

    Sales Manager

    Banco Interbank- Peru

    Senior Executive for Premium customers, developing corporate campaigns in companies related to the mining sector. Recruitment of Premium customers for different bank products (Severance Indemnity Pay, Long term deposits, Mutual funds, Cards, Credits) Among my most remarkable achievements are bringing important customers to the bank which had no product or service and maintain a tight relationship that allowed us to explore larger business opportunities in the short and mid-terms.

  • Customer Service & inside Sales

    Binder GmbH
  • Customer Service & Inside Sales

    Binder GmbH

Ausbildung von Claudia Frank

  • 11 Monate, Okt. 2018 - Aug. 2019

    Diploma Internacional de Marketing Digital

    CENTRUM - PONTIFICIA UNIVERSIDAD CATOLICA DEL PERU

    Digital Marketing

  • comunicación visual

    Instituto Peruano de Publicidad- IPP

    Sales & CRM

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Portugiesisch

    Gut

  • Deutsch

    Grundlagen

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