Claudio Glarner

Oversee O2C E2E Flows for Brazil Market according to global company strategies. Staff with ~ 45 people: Manage Customer credit level, Collections, Dispute and Cash app. Perform results and follow up on action plans to ensure accurately and timely processes in line to SLA’s, KPI's and cost reduction targets. Review and update local Credit and Collection policy. Leverage network with other O2C centers and industry benchmarking. Manage, lead and develop people for further positions.

Manage S2P E2E Flows for 26 countries - staff 200 FTEs. Services to Procurement: PO creation; Parked and Blocked Invoices follow up; Strategic Buyer Support. Accounts Payables: Post invoices, invoice payments, Travel and Expenses management, Freight management, Reporting and Master Data Conduct monthly calls/telepresence with Head of Procurement and CFOs to disclose performance indicators, best practices rating, discuss areas of improvement and mitigate compliance risks

Manage and monitor Financial Services: Accounts Payables, Accounts Receivables and Accounting Operations according to markets policies and procedures for 16 markets on North Africa and Middle East region with staff of approx. 70 FTEs. Lead change management and leverage partnership between Procurement and Accounts Payments area thru governance calls, escalation process, E2E KPI and Best Practices follow ups, drive action plans to E2E continuous improvement projects and quality measures and training staffs.

- Oversee the execution of processes: Manual Journal, Bank Reconciliation, GL Accounts reconciliations, Period End Closed activities, Fixed Asset Accounting and Treasury activities in a timely basis and accuracy, according to market policies and procedures - Management of Inter-Market Supply activities to ensure Invoice posting, payments and reconciliation to Inter-Market vendors

Client Lead for Financial Services and Employee Services responsible for conducting periodic performance and executive monthly meetings to discuss Key Performance Indicators (internal and reversal), resolve internal issues, expansion scopes, internal and external change management and transition projects - Implement and sustain Nestle Continuous Excellence program with Go Alignment, Leadership Development and Focus Improvements modules opening gate assessments.

SAP Super user to implement AP SAP Module, create new best practices, SOP/SOW and Standard Routines documents, sustain and improve Account Payables routines. Travel and Expenses Supervisor. Accounts Payable Quality, Vendor account and GR/IR account recon Supervisor. SPOC focus to conduct operational meeting to resolve issues, mitigate risks and reduce complaints to all Latin America countries. Continuous Improvement projects

* Economic and Financial Analysis * Audit of financial statements * Advanced Accounting * Financial Accounting * Corporate Finance * Cost Management * Financial math * Corporate Budgeting and Cash Flow * Tax Planning

Business Administration and Management, General