Cristina Santamarina

As a project manager I promote the good use of the available tools and make sure communication flows clearly between the stakeholders and the different teams; to ensure not only that the project moves on, but that the progress is visible to everyone in the organization. Asquera is also active organising events for the tech community in Berlin, such as the Elasticsearch UG or Mrgn, a monthly tech event featuring talks about development, design, work, and all things around.

I helped existing and new businesses organize their work and define their positions and strategies to reach potential customers. By focusing on a good communication inside their teams and with external parts we made sure all objectives were met and worked on automating success afterwards.

As a global project manager for the transformation of the administrative processes worldwide, and the transition from four regional services centers to one global service center, I was in constant communication with ops, admin and management teams of the different regions to identify constraints and dependencies.

As a member of the billing department I managed billing and reporting for business units across EMEA. As a senior billing manager I also assisted in the roll-out of new cross-departmental processes, documented procedures, and coached new team members, assisting the team leader when needed.

Aside from my main functions at reception, I worked in many of our customer's events; organizing locations for conferences in hotels, managing catering suppliers, handling attendees accommodations or organizing field trips. In conferences held in our event venue, I took care of the rooms, ensured all equipment was in place and managed the list of attendees and speakers.