Dan Wilder

Berufserfahrung von Dan Wilder

• Bis heute

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• 3 Jahre und 1 Monat, Juni 2005 - Juni 2008

  Director Quality & Infrastructure

  DHL Global Mail

  Senior IT Strategist specializing in ITIL / ISACA standards (ISO 20000 & 27000) on service delivery, security and governance that has deployed a Business Continuity Management model globally that reduced risk by more than 17%. This included the designing and deployment of a redundant datacenter configuration and low cost high availability national MPLS network. My goal is to ‘Mitigate Risk through Governance’.

• 2 Jahre und 10 Monate, Sep. 2002 - Juni 2005

  Assistant Vice President CRE Technical Services

  Bank of America

  Built call center for Retail Mortgage business unit - 300+ associates integrated with 12 other centers. Provided technological implementation of a quick change in business models including paperless mode of disseminating work to associates. Designed / implemented Tivoli problem resolution tracking system to automate remote management of 300,000+ desktops. Integrated 47 acquired entities into corporate wide security concepts, processes and tools to mitigate security and intrusion of 180 million data records.

• 1 Jahr und 7 Monate, Apr. 2001 - Okt. 2002

  Partner/PMO Consultant/CTO

  NONAGON PARTNERS, Inc

  Startup consulting company which provided enhanced Project Management capability. Developed a new Advanced Enterprise Level Approach Project Management Model and then designed and prototyped a Project Resource and Risk Mitigation/Management tool utilizing new model. This PMO application forecasted and predicted probability of success of projects which removed the subjective factors traditionally inherent to most failed projects.

• 1 Jahr, Juni 2000 - Mai 2001

  Director/Managing Consultant

  PREDICTIVE SYSTEMS, Inc.

  Researched industry models such as TMN, FCAPS, TOM and OSS to derive a delivery solution for the company. Developed and published OSS framework to provide guidelines for building awareness to create solutions in the OSS space incorporating industries best practices and models. Worked on several OSS solution implementations utilizing Cable, VoIP, IP, both lit and dark Fiber, SoNet, Hosting, Storage-On-Demand, and Video-On-Demand technologies in the Tier 1, ILEC, CLEC and emerging Service Provider spaces.

• 1 Jahr und 8 Monate, Jan. 1999 - Aug. 2000

  Director/Global Alliance Director

  marchFIRST

  Published a quality handbook providing guidelines to establishing quality throughout the company. Established and lead process council to build and manage the implementation of strategic and tactical processes within the company. Planned and executed methods to create a Quality Life Cycle lab that verified all web products and solutions prior to delivery to client. Rolled the Quality Life Cycle Lab out company-wide, where these new products and services generated millions of dollars in revenue.

• 1 Jahr, Feb. 1998 - Jan. 1999

  Senior Manager

  ALLTEL INFORMATION SYSTEMS

  Designed comprehensive SDLC Code Promotion Model using RAD concepts. Created internal web based knowledge repositories to extend the awareness of SCM best practices. Collected and analyzed raw data to generate client specific capacity reports with newly established thresholds. Planning future architectural changes to meet client capacity needs. Planed environmental changes for both internal and external clients and built or reconfigured fifty plus environments.

• 2 Jahre und 1 Monat, Apr. 1996 - Apr. 1998

  Senior Systems Engineer/Manager

  GEORGIA-PACIFIC CORPORATION

  Designed and built test lab to replicate business functionality with interfaces to all systems, including AS400, Unix CTI and EDI. Designed and implemented Configuration Management methodologies to protect production environment, substantially reducing development and support cost. Built the Technology Architecture Lab for emerging technologies; server resource pools, disaster recovery, telecommuting capabilities, low band-width resource sharing concepts, remote diagnostic network and server solutions.

• 5 Jahre und 2 Monate, März 1991 - Apr. 1996

  Senior Systems Engineer

  LOTUS DEVELOPMENT CORPORATION

  Develop test tools in C, Visual C and Visual Basic/Lotus Script for analyzing and revealing code level problems. Create automated test tools when appropriate to increase product quality while maintaining cost. Co-Chaired committees on the strategies of “Working Together®" concepts. Designed developed, proposed specifications and was recognized in cross application data exchange, including DDE, OLE1, OLE2, Active X, LEL, Open DOC and Notes FX.

• Director of Quality & Infrastgructure

  DHL Global Mail