Daniel de Febba Santos

Assist guests to ensure positive experiences, handling check-in/out processes and inquiries, and resolving issues efficiently. Handle administrative and financial tasks, including receiving payments, managing cash flow, issuing invoices, and overseeing hotel process activities. Manage hotel room inventory, ensuring accurate pricing for goods and rooms. Communicate effectively by promptly answering phone calls and responding to emails, following the company standard.

Management of editorial projects focused on prospecting authors and content producers, critical reading, graphic design, layout, and production. Supervision of editorial workflows from project conception up to production timelines monitoring. Edition of an extensive range of books across diverse sectors. Supervision of content licensing and copyright contracts. Collaboration with leading publishers in the global market, including Santillana, Macmillan Education, and Somos Educação.

Leader of a team of ten proofreaders focused on team development and training. Liaison with suppliers and freelancers. Strategic coordination of production schedules and workflow. Enhancement of proofreading processes for better efficiency and quality. Edition of editorial guidelines and manuals to ensure text consistency and style.

Edition of children’s and young adult’s books written in Portuguese.

Edition of textbooks covering Portuguese, English, and Spanish languages; Arts; and Humanities.

GPA: 7.23. Scored 79.9 in Brazil’s National Student Performance Exam (ENADE). Participation in the Science Outreach Program in Literature. Participation as organizer and author at the Children’s and Young Adults’ Literature Book Showcase in the 13th Multidisciplinary Symposium.