Daniela Letelier Diaz

Worked on an international team on a Swedish company of e-learning remote. Co-developed an AI Literacy e-learning course: created scripts, visuals, and guided activities using storytelling and mythological narratives. Contributed to marketing strategy through landing page creation, content planning, and audience-focused communication. Enhanced Salesforce Web-to-Lead flow, improving data capture and automation for course inquiries via the website.

As a Class Tutor, I supported classmates in mastering Salesforce through various activities. - Assisted with Salesforce - Clarified navigation - Presentation skills workshops - Platform proficiency

Operated a slow fashion boutique, specializing in handcrafted clothing and accessories. - Created social media content - Provided customer support - Managed production - Administered website

During this period adaptation to the culture occurred through temporary roles. - Improved German language skills - Developed teamwork abilities - Strengthened communication skills - Gained insight into local work culture.

Collaborated with architects and engineers team in Chile to deliver reliable engineering solutions.

Focus on learning Salesforce, topics as: - User Management - Data Management - Data Security Fundamentals - Service Cloud - Sales Cloud - Reports & Dashboards - Collaboration Tools - Data Migration