David Fernebok

IT infrastructure and system manager for a player in food distribution (Mestdagh/Intermarché Belgique): - Management of IT infrastructure project - Management of IT infrastructure supplier - Management of the IT infrastructure of 2 administratives bases, 2 warehouses and 83 general food stores - Management of the helpdesk team and the system administrator team (with hands-on) - Member of the DSI

• HPC Wallonie renewal coordination (budget of 10 Mo €) (HPC: High Performance Computing, Supercomputers) https://datanews.levif.be/ict/actualite/l-ordinateur-le-plus-puissant-de-belgique-est-installe-dans-le-centre-ville-de-charleroi/article-news-1607311.html?cookie_check=1668602931 • Projects management • IT Budget management • IT & HPC team activities coordination • All of IT and HPC processes management (with documentation and ISO 9001 certificate renewal) • IT and HPC meetings animation • IT domain wi

For Renault Retail Group (Renault Official retailer), Belgium and Luxemburg, including concessions (and partners) with garages: • IT manager and technical support (administrative and workshops) • Member of the management/executive committee with participation in codir meetings • IT budget management • IT projects management • Suppliers management • Procedures, workflow and process designing. • Local IT security manager

For a technical design company that support its customers in projects implementation • Project feasibility • Process and procedure design (internal mainly) • Internal business development design for the IT/OT support department (design for prospective customers) • Software implementation analysis (both internal and external) • GSK (GlaxoSmithKline) data integrity project coordinator

• IT local support team management over the world (Belgium, USA, Canada, Norway, Nederlands, China, Malaysia and Australia) (+20 people) • Management and support of infrastructures, systems and networks • Be the interface between the global data centre or local IT vendors and EverZinc. • ITIL process and procedure implementation with best practices, • System administrator (access, end-users accounts management, troubleshooting, implementation…), • Managing projects with a global view while being able to i

People and services management by supplying the expertise. Connectivity: Detached to the client Ixelles town as team leader and IT manager assistant expanded and more 50 buildings: • Helpdesk lv1 team leader (3 people) and helpdesk lv2 coordinator (5 people) with coaching. • Replacement the IT manager for current affairs and emergency decisions • ITIL process and procedure implementation with best practices • Supporting the level 3 (system admin) during firing period (access, end-users accounts managemen

• Manage the Debian virtual servers (SaaS) and NAS. • Prepare the migration of the internal virtual servers from Linux to Microsoft 2012 R2. • Internal support and IT administrative management.

Ensured the project finished on time by supplying the expertise. Organized, planned and managed the implementation of Connectivity and Access management with Mobistar partners : • Connectivity and access management requirements. • Defined the technical solution, with the support of experts (Network, security, Infra Architect …). • Managed the low level design and implementation by the teams involved (Network, LAN & security, Citrix , Office , ..)

Enforcement of the implementation management team • Functional Management of a portfolio of several client applications Candriam (old Dexia Asset Management) - SaaS. • Prepare and implement new processes from new application procedure for new project elaboration. • Applications and databases availability, monitoring the availability on the server to the client. • Orchestration between stakeholder’s applications and their databases. • Interface management between IS4F and the customer Candriam.

Procedure, processes and helpdesk reorganization

ICT logistic manager, system administrator and support 3rd level

Senior IT Consulting / 2nd level support for the Secretariat General of the European Commission, European policy advisers and firms.

Principal incident and problem analysis for local helpdesk and suppliers

Support 3rd level: complete end users support and ICT park management team

Stage comme assistant IT manager

Stage et spécialisation chez Sony en Allemagne.