David Gaven

Maintain the integrity of the Patient Management System (PMS) including the management and auditing of patient records for compliance with policy including audit requirements. Contribute to the training and assessment of students of the School of Dentistry and Oral Health.

Implementation, training, and support of a Local Government software application called LG One (Technology One product) Responsibilities: • Application implementation • Application training • Application and system administration • Business analysis of clients requirements • Project management • Documentation – training, communications, user/systems manuals • Vendor liaison – support and enhancements • Product demonstrations • Change management • Client reporting • Data conversion

Management of Council’s critical business IT systems, to ensure maximum productivity and security for all associated users. Administration of the following applications: • Proclaim One - land information management system • DataWorks - electronic document management system • Aurion - human resources • Finance One - financial management system Responsibilities: • Create and maintain Business Systems user accounts • Configure and maintain Business Systems security settings • Develop, implement

Provide business and customer focused IT technical consultancy service to the organisation’s customers, in response to requests for infrastructure services. Key role – Development of customer proposals with complete technical solutions that incorporate the some of the following; key stakeholders, business requirements and objectives, assumptions, risks, software and hardware procurement, costs, deliverables, and timeframes. Ensure compliance with IT architecture and policies. Provide a customer centric

Responsible for Information, Communication and Technology solutions for 280+ staff. Provide strategic and operational advice to all levels of management and staff. Provided the following services to the department; hardware and software procurement, business case development, training, project advice and assistance, budget preparation and monitoring, research into new technologies, organisational change management, team management and team building, business benefits realisation, help desk coordination,