David Sieweke

Change Portfolio Consultant in Global Transformation Office • Creating monthly update of progress and issues of transformation programmes for the Executive Board of ING • Implementing integrated reporting approach ensuring consistency in reporting across domains • Running strategic portfolio management process with various domains on ING’s global change portfolio (yearly around EUR 1 bln)

• Prepared replacement of core banking system in large German state bank to standard software • Identified personnel cost savings levers (process automation and optimization of location strategy) for large European bank • Identified category management (cost reduction) levers and approach/framework for global European bank • Defined IT target operating model and improvement initiatives of governmental department • Pepared merger of two large German banks including migration and post merger integration

• Project Lead for international roll-out of second generation workplace services ING (SWING), transition and transformation of services from incumbent supplier to new supplier in 14 countries. • Project Lead for mail migration from local Spanish to central Dutch supplier environment. • Project Lead for People Agenda in Retail Banking International (Roll-Out of Strategic Workforce Management in Australia and Thailand). • Facilitation of Global IT Strategy

• Project Lead for two parallel IT projects (lead management & outbound-call system and new voice recording system). Ensured resource, time and quality planning, project budget, verification and tracking the reaching of milestones.

• Estimated future demand of job roles and skills for IT department in collaboration with management teams. Developed scenarios for retraining workforce and sourcing opportunities. • Increased IT department’s financial transparency and cost control by mapping and proposing solutions for the mid-term planning (MTP) process.

• Successfully introduced a combination of restaurant guide and voucher-book for restaurants in Maastricht and surroundings. • Lead customer acquisition and managed sales and distribution channels.

• Analysed financial positioning of the hotel compared to competitors, calculated and published prices on homepages of tour operators.

• Planned implementation of new billing software for global customer IT-solutions. • Accomplished coordination of testing the process flow for error scenarios.

Consulted Mercedes-Credit Card clients about exclusive offerings and inquiries.

Managed administration of student residence: customer relationship and general management, financial and resource planning and control.