Didem Ochsner

Managing projects and consulting customers in Information Security and Data Privacy areas. Subject matter expert in Information Security Governance & Risk Management; IT Governance and processes.

Responsible for Information Security, IT Governance, Risk and Compliance Management

Leading projects in Information Security, IT Governance, Business Continuity and Business Process Reengineering Leading the project for an integrated standards management software solution Consultant and trainer for ISMS, ISO 27001, COBIT, ITIL, ISO 20000, ESAM (Employee Security Awareness Methodology), BS25999 / BS25777 Implementing and auditing ISO 27001, CobiT Auditing IT Processes: ISO 20000, ITIL Active support in marketing and sales in core business subjects

IT Project Management for Personel Information Systems, Human Ressources & Educational Areas; Data Management & Reporting; MIS - Project for Human Ressources Application Manager EcoOpen - Responsible for requirement management, solution improvements, rollouts, integrations with other systems (SharePoint, XPertLine)

Member of the steering committee for ITIL Implementation •Analysis, design and programming of integrated solutions in Share Point, MS Office, MS Info Path for different bank divisions •Development of complex solutions for MS Office 2003 to support banking applications and processes •Responsible for the MS Office and Adobe Products including Release and Change-Management : managing and monitoring roll-outs, upgrades, maintenance, developing solutions for automation of office processes Deputy of Web Mast

Analysis of QMS / ITIL Processes and co-work in building up a IT Quality Management System Helped establishing an IT Strategy Worked on the New Public Management project together with the management, reviewed and optimized government processes Led different development and IT-projects such as migration of Operating System and MS Office products, solution development with VB / Access / Oracle DB Created solutions and conducted full life-cycle development Consulted and supported IT-Staff in new technolog

Trained customers and employees on software and hardware, which are designed for access controls in ski resorts. The trainings were held in German, English or French. Trained sales departments of the subsidiaries from Germany, Italy, France, Holland, Sweden and USA on the new developments of the access systems. Authored and updated all technical and user documentations of the different systems. Co-working on Software upgrades: testing, updating documentation, delivery to the customers Customer support

IT Generalist, Processes, IT Management and Governance

Mathematics, educational psychology, informatics