Edgardo Guzman
Angestellt, Virtual Assistant, Self-Employed Freelancer
Imus, Philippinen
Werdegang
Berufserfahrung von Edgardo Guzman
Bis heute
Virtual Assistant
Self-Employed Freelancer
1 Jahr und 10 Monate, Juni 2016 - März 2018
Customer Service / Technical Support Representative
Capital One Philippines Support Services Corp
. PCO ( Phone Channel Onboarding ) Accountable for accurate completion of new credit card applications. Responsible ensuring all candidates are 100% compliant with Federal Government and State regulatory guidelines.
5 Jahre und 7 Monate, Nov. 2010 - Mai 2016
Customer Service / Technical Support Representative
Convergys Philippines Services Corporation
* Supports customers on any issues regarding features of services, while complying with all operational, security and safety policies with the objective of meeting service commitments and maximizing Customer Satisfaction.Effectively handles customers online and authenticate issues and customer walk-thru procedures. Excellently able to visualize fundamental trouble shooting steps, reducing customers’ time and effort.
Ausbildung von Edgardo Guzman
4 Jahre und 5 Monate, Juni 1980 - Okt. 1984
Aeronautical Engineering
Bachelor of Science in Aeronautical Engineering
Sprachen
Englisch
Gut
Tagalog
-