Edith Neudhart

I'm passionate for the reduction of time, energy and frictional losses in companies. Companies that work with me not only make their core processes transparent but also scrutinize their secondary processes, their structures and the employees that work with and in them, always with the customer in mind. I see my task in guiding, training and coaching them on the way to creating service excellence.

Time & Selfmanagement; Conflict Resolution; Customer Service and Complaints Management; Presentation Skills (on & offline); Management & Communication Skills; Train the Trainer Many years of training experience with WIFI Intl., Wien, Niederösterreich, Oberösterreich

Project management, compilation of strategy concepts, coaching, facilitation at meetings and events, public relations and marketing concepts for customers, corporate analysis for process improvement, preparation for digital solutions

General Manager responsible for organisation, purchasing, sales and the day-to-day operational management of this 750-seat traditional restaurant. Was part of the strategic planning / restructuring team prior to the restaurant's reopening.

The positions were held in three different hotels, all in China. All positions included budgeting, organisation and planning as well as day-to-day operations. In the HR position, I was part of the hotels pre-opening team with a payroll of 1050. The job included recruitment and development of staff, as well as functioning as an HR Partner for the various department heads.

Organisation change

Change management, corporate diagnosis, organization development

Food & Beverage, Housekeeping, Front Office, Commerce, allround practical experience