Edith Tutic

•Undertaking a hands-on operational role, defining the organisation’s processes and reporting findings to streamline procedures and enhance efficiency •Planning and prioritising workloads to ensure the programme is completed on time and to budget •Overseeing a project team and developing a culture of co-operation to achieve results in a third world country •Applying project development methodologies and reporting techniques to indicate project status to key stakeholders

•Reported to the SVP of Global Business Processes and Organization. Responsible for improving the effectiveness of the Global Business Processes and Organization (BPO) group, leading the development and improvement of the business unit through deployment of the project management function and related methodology •Spearheaded the establishment and control of standards across countries and regions and delivered continuous improvement processes

•Led cross-functional teams to manage complex initiatives and projects in Canada and the United States. Deployed a formal project management process in this division of DHL •Developed a team culture that was lean, effective, customer focussed and results orientated. . Responsible for continuous management of change, empowerment and engagement of the workforce •Designed and implemented appropriate strategic goals, corporate planning, and business development targeting plans