Edward Heim

Bis 2018, Director of Revenue Management, Ocean Edge Resort and Golf Club
Austin, United States of America

Fähigkeiten und Kenntnisse

Eastern European Experience
10 Years Experience Living in Europe
Italy Work Experience
UK Work Experience
Revenue Management
Sales and Marketing
Multi Brand hotels
Director Level
Board Level
E-commerce
Online Marketing
CRM
Multi Lingual
Project Management
Opera
Fidelio
Springer Miller
Pro Tel
Marriot MARSHA
Hilton OnQ R&I
Fidelio GEM
IDEAS
TLPE
Delphi Single and Multi Property
MS Excel
Reservations Staff Management
Sales and Marketing Staff Management
Logistics Management
Human Resources

Werdegang

Berufserfahrung von Edward Heim

  • 5 months, Jan 2018 - May 2018

    Director of Revenue Management

    Ocean Edge Resort and Golf Club

  • 10 months, Apr 2017 - Jan 2018

    Director of Sales and Marketing

    Lake Austin Spa Resort

  • 1 year and 1 month, Apr 2016 - Apr 2017

    Director of Revenue Management and Resort Reservations

    Crystal Springs Golf Resort

  • 1 year and 7 months, Oct 2014 - Apr 2016

    Assistant General Manager and Chief Compliance Officer

    Carolina Auto Auction, South Carolina, USA

  • 1 month, Jul 2014 - Jul 2014

    Revenue Management Consultant

    Auberge Residences at Element 52, Colorado, USA

    Provided Complete Revenue Management Consultation on a short-term project

  • 3 months, Dec 2013 - Feb 2014

    Revenue Strategy Consultant

    Revenue Matters, Colorado, USA

    Short Term Contract Responsible for the strategies, execution and planning of all revenue management initiatives for 8 luxury boutique properties

  • 4 months, Jan 2013 - Apr 2013

    Director of Revenue

    Rocco Forte Hotels Verdura Golf and Spa Resort, Sicily, Italy

    ** I had to leave this role due to work visa issues. Responsible for the strategies, execution and planning of activities in Sales, Marketing, PR, CRM, and Revenue functions • 203 room, Five Star Golf Resort • Managing a staff of 11 direct reports Achievements: • Immediate implementation of IDEAS displacement process leading to conversion of Group Business worth over 800,000 USD. • Re-organization of sales team, including training and implementation of sales best practices.

  • 1 year and 9 months, Sep 2010 - May 2012

    ---Director of Business Development

    ---Hilton Imperial Dubrovnik, Croatia

    Responsible for the strategies, execution and planning of activities in Sales, Marketing, PR, CRM, and Revenue functions within Dubrovnik RevPar increase 2011 vs 2010 of 7.33%, Revenue Increase of 4.34% vs 2010 • 12% increase in GOP vs 2010, Room Profit increase of 2.45% to 2010 Plan and increase of 1.73% vs 2010 • 2011 GOP plan exceeded by 10.68%, 182,143 euro • 2011 Total Hotel Revenue Plan exceeded by 2.39%, 139,567 euro

  • 4 months, Mar 2010 - Jun 2010

    Consultant, Commercial Director

    Flemings Hotel, London, UK

    Responsible for commercial development including Revenue Management, and all Sales Strategy for 129 room, Boutique Hotel in Mayfair • Managed a staff of four direct reports Rebuilt and re-launched new website for 2.5 million pound refurbishment in Mayfair, London Successful completion of customer data capture process

  • 9 months, Jan 2009 - Sep 2009

    Director of Revenue Management

    Sheraton Grand Hotel & Spa, Edinburgh, UK

    • Full P&L responsibility to £7.56 million, 269 room property • Responsible for overall commercial and pricing strategy, forecasting, and marketing strategy for hotel, website, and 3rd party distribution channels in alignment with Starwood EAME Divisional Guidelines. • Staff management of 16. Achievements: • 2009 Starwood EAME Sales and Revenue Round Table Conference participant leading to development of EAME Revenue Management SOPs and Best Practices

  • 1 year and 10 months, Oct 2005 - Jul 2007

    Senior Cluster Revenue Manager

    Vail Resorts and Rock Resorts, Colorado, USA

    Responsible for commercial strategy as well as optimization of all revenue and marketing KPI’s. Achievements: Increased profits by $9 million USD over a two-year period for Vail and Rock Resorts Improved demand forecasting, led to overhead savings of $300,000 Developed strategies which led to an increase in market share by 11% resulting in $990,000 in additional revenue in 2006. Improved e-commerce optimization, which led to an increase of $2 million USD, year on year

  • 11 months, Nov 2004 - Sep 2005

    Regional Director of Revenue

    Noble House Hotels, Washington, USA

    Direct oversight of 12 revenue directors. Implemented daily yield strategy and e-commerce initiatives. Developed overall brand revenue and marketing strategy. Achievements Worked with e-commerce team to Optimize Global Distribution placement strategies leading to an $325,000 increase in Travel Agent reservations

  • 3 years and 2 months, Sep 2001 - Oct 2004

    Area Director of Revenue Management 4 Marriott and 1 Sheraton

    Sunstone Hotel Investors, Utah, USA

    $768 million Revenue, 1323 rooms Multi Brand Properties, 4 Marriott and 1 Sheraton Staff management of 20 Implemented key strategic initiatives ensuring development of future strategies reflecting the forecasted performance for the portfolio. Led optimization of all sources of revenue through demand forecasting, market mix initiatives, and competitive analysis

  • 2 years and 1 month, May 1999 - May 2001

    Director of Revenue Management

    Sheraton Tamarron Golf Resort, Colorado, USA

    Led optimization of all sources of revenue through demand forecasting, market mix initiatives, and competitive analysis

Ausbildung von Edward Heim

  • 1 year and 4 months, Sep 2007 - Dec 2008

    University of Edinburgh School of Business, Edinburgh, UK

    Marketing, E Commerce, Corporate and Commercial Strategy, Macro and Micro Economics, Business Finance, Financial Accountancy

  • 4 years and 9 months, Sep 1991 - May 1996

    West Texas AM University, Texas, USA

    International Law, German Studies, Communist Government Studies, Chinese Govt Theory

Sprachen

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    B1-B2 (Gute Kenntnisse)

  • French Beginner

  • Italian Beginner

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