Navigation überspringen

Emanuela De Luca

Angestellt, Service Delivery Manager, RHEA
Rüsselsheim, Deutschland

Fähigkeiten und Kenntnisse

organisational skills
Business Economics
MS Office
friendly manner
energetic
willingness to learn
English Language
Italian mother tongue
capacity to analyze data
Communication skills
Office Management
Troubleshooting
metting tight deadlines
Sap
SharePoint
Tableau

Werdegang

Berufserfahrung von Emanuela De Luca

  • Bis heute 2 Jahre und 11 Monate, seit Juli 2022

    Service Delivery Manager

    RHEA

    Being responsible for managing the contracts and ensuring the quality of the service delivery to EUMETSAT and ESA. Coordinating the kick-off of new contracts, integrating the delivery and reporting requirements into the monthly planning and ensuring the on-site teams are aware of the contractual requirements. Performing the financial and technical monitoring of the contracts, highlighting possible risks and areas for improvement. Assisting in service review meetings.

  • 8 Monate, Nov. 2021 - Juni 2022

    Coordinator for the Service management support team at ESOC/ESA

    Serco Services GmbH

  • 1 Jahr und 9 Monate, März 2020 - Nov. 2021

    Administrator of service Management support team at ESOC/ESA

    Serco Services GmbH

    Management of licenses by industrial suppliers and performance of procurement activities using the Agency's SAP system. Monthly reports production, such as report on the recharges done by OPS/ONC to the missions for IT equipment, software licenses usage Support in Cost Centre Management and controlling/accounting activities. Preparation of budgetary planning for financial reviews with the cost controller.

  • 8 Monate, Aug. 2018 - März 2019

    Administrative assistant

    Università degli studi di Teramo

    • Dealing with consistency databases on Excel • Calculating university's taxes for each student related with their incomes • Carrying out tipical administrative tasks (management of e-mails, correspondence, calls, agenda, etc.) • Overseeing general student and public requests • Diary management

  • 5 Monate, März 2018 - Juli 2018

    Trainee

    Civil and Penal Court of Avezzano,

    This internship was divided in two phases: during the first one, in the civil stationery office my duties, basically, were organizing different cases files and data, setting hearings for each trial and, overall, managing the office. The second phase was focused on the case analysis about International, financial and employee instances. I was aiding magistrates, before, during and after the hearings.

Ausbildung von Emanuela De Luca

  • Bis heute 4 Jahre und 1 Monat, seit Mai 2021

    Master's program in Business Analysis

    Simplilearn

    Master's program focused on gaining skills required in the business Analyst field, especially in Planning and monitoring, Requirements elicitation, and Requirements management & communication (CBAP®). Data visualisation with Excel, Pyton (IBM certified), Tableau, Agile ScrumMaster, SQL and Agile Scrum Foundation.

  • 4 Monate, Juni 2019 - Sep. 2019

    English

    Stafford House International School of English - Toronto, Canada

    General English, Business English, Communication.

  • 5 Jahre und 7 Monate, Sep. 2013 - März 2019

    Law

    Università degli studi di Teramo

    European law, Business law, commercial law, International law, Employment law, Economics, Comparative law.

Sprachen

  • Italienisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    -

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 22 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z