
Emanuela De Luca
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Emanuela De Luca
- Bis heute 2 Jahre und 11 Monate, seit Juli 2022
Service Delivery Manager
RHEA
Being responsible for managing the contracts and ensuring the quality of the service delivery to EUMETSAT and ESA. Coordinating the kick-off of new contracts, integrating the delivery and reporting requirements into the monthly planning and ensuring the on-site teams are aware of the contractual requirements. Performing the financial and technical monitoring of the contracts, highlighting possible risks and areas for improvement. Assisting in service review meetings.
- 8 Monate, Nov. 2021 - Juni 2022
Coordinator for the Service management support team at ESOC/ESA
Serco Services GmbH
- 1 Jahr und 9 Monate, März 2020 - Nov. 2021
Administrator of service Management support team at ESOC/ESA
Serco Services GmbH
Management of licenses by industrial suppliers and performance of procurement activities using the Agency's SAP system. Monthly reports production, such as report on the recharges done by OPS/ONC to the missions for IT equipment, software licenses usage Support in Cost Centre Management and controlling/accounting activities. Preparation of budgetary planning for financial reviews with the cost controller.
- 8 Monate, Aug. 2018 - März 2019
Administrative assistant
Università degli studi di Teramo
• Dealing with consistency databases on Excel • Calculating university's taxes for each student related with their incomes • Carrying out tipical administrative tasks (management of e-mails, correspondence, calls, agenda, etc.) • Overseeing general student and public requests • Diary management
- 5 Monate, März 2018 - Juli 2018
Trainee
Civil and Penal Court of Avezzano,
This internship was divided in two phases: during the first one, in the civil stationery office my duties, basically, were organizing different cases files and data, setting hearings for each trial and, overall, managing the office. The second phase was focused on the case analysis about International, financial and employee instances. I was aiding magistrates, before, during and after the hearings.
Ausbildung von Emanuela De Luca
- Bis heute 4 Jahre und 1 Monat, seit Mai 2021
Master's program in Business Analysis
Simplilearn
Master's program focused on gaining skills required in the business Analyst field, especially in Planning and monitoring, Requirements elicitation, and Requirements management & communication (CBAP®). Data visualisation with Excel, Pyton (IBM certified), Tableau, Agile ScrumMaster, SQL and Agile Scrum Foundation.
- 4 Monate, Juni 2019 - Sep. 2019
English
Stafford House International School of English - Toronto, Canada
General English, Business English, Communication.
- 5 Jahre und 7 Monate, Sep. 2013 - März 2019
Law
Università degli studi di Teramo
European law, Business law, commercial law, International law, Employment law, Economics, Comparative law.
Sprachen
Italienisch
Muttersprache
Englisch
Fließend
Deutsch
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