Eric Launay

Currently working on a permanent basis for a Geneva based consulting company.

I am a senior consultant with 14 years of working experience in SAP for industrial, FMCG/Luxury retails and pharmaceutical Clients. I got hands-on experiences on all the major steps of a project life cycle from business requirements to Go-live including hypercare, testing, end users support and training. I am looking for a new professional environment in Switzerland to bring my expertise to your company and your client, deliver the expected solution and support with SAP best practices and ITIL standard.

Providing script specification for implementing the industrialization of SAP tests from end to end within the Sales & Distribution and Order-to-Cash domain

Project: SAP Support authorizations; job title: SAP Authorizations consultant (contract) • I provide access to end users, resolve authorizations incidents and maintain roles.

Project: SAP Support authorizations; job title: SAP Authorizations consultant (contract) - I provided access to end users in Switzerland. I resolved authorizations incidents (2nd & 3Rd levels) and change requests (maintenance & evolution) including roles design and BPO (Business Process Owner) support.

SAP SD consultant involved in SAP implementation project for collecting requirements, driving the fit gap analysis workshops and initiate the design documents.

Support specialist for a Pharmaceutical company and SAP GRC consultant for user management for SAP access including roles and authorizations.

Project: Power Max, 2nd level support team - I provided second level support with the local support centers in Europe & Asia for all SAP SD incidents and designed and delivered the documentation for the incident process management.

Computer Sciences