Felipe Muela Pastor

Acquisition and Development of all Key Accounts in Spain and Netherlands. Responsible for strategic partnership creations & contract negotiations. Developing, with Marketing, strategies to get into new markets. Taking part in the Competitive Research Analysis by observing new markets and competitors as well as some marketing aspects. Full ownership of growth and results for these countries.

Setting up the entire supply process for Southern Europe: Working on the development of an efficient CRM software (Salesforce), adapted to the long-term needs of the company; Lead Generation, Sales, Content, Photography, Reservations, Customer Care. Acquire new partners and negotiate the contracts, cold and warm calling, Creating a sales manual and pitch. Working on a weekly sales training. Responsible for the Italian market in summer 2015. Understanding the company’s global marketing vision and values.

Highly target-drive work; expected to reach a certain number of sales everyday Conducting interviews that will be the means of determining the level of customer satisfaction and serve as quality control of company services. Data Collection, which results in the handling and execution of research contracts and new hirings within the client’s organization.

Implementing e- learning courses in Spanish official educational institutions in Southern Spain. Making proposals and budgets, following-up with potential clients, arranging meetings, negotiating. Development of marketing projects and campaigns through TV and Radio

Planning, supervising and executing interior design projects in the luxury sector. Create a timeline for the interior design project and estimate project costs. Specify materials and furnishings, such as lighting, furniture, wall finishes, flooring, and plumbing fixtures.

Customer Service Agent for TZ Series - Program ENEA of SONY VAIO Laptops