Flavio Stragiotti

Responsible for effective management of the ICD (Implantable Cardiac Defibrillator) product lines in Europe, Middle East, Africa and Canada.

• Tasked with multiple roles base on critical business requirements o 2007 Regional Sales Manager CRM and in 2008 additional responsibility as Division Manager for Cardiology

• Supporting market introduction of PFO (patent foramen ovale) closure device Premere™ in Europe (with focus on Germany) • Certified physicians on the PFO closure device and assisted first implantations in Italy, Sweden, Germany, Austria, Belgium and UK • Elaborated step-by-step implant procedure which got adapted for whole EMEAC

• Sales responsibility for the Western Cape (app. 35% of South African market) for Amayeza Abantu Bio-Medical, the SJM distributor in South Africa • Conducted employee trainings, customer trainings and a first large customer event (37 physicians and nurses) to “meet SJM” established SJM as key provider in CRM business with strong education and customer support

• Acquisition of potential new customers and maintaining existing customer base for Rahn AG, the SJM distributor in Switzerland. I was responsible for $4.2mil CRM business • Product presentations at national cardiology congresses and visiting international cardiology congresses with key customers • Planning and implementation of product trainings for physicians and nursing staff

• Develop and manage two high profile teams for service and a new established consulting business • Executing pilot projects, certifying local engineering centers and managing all international product claims • Sold “internal” service contracts with local engineering centers in 19 countries • Established a portfolio of high-grade services for utilities

• Developed and established cross-divisional standards for substation automation solutions • Introduction of new technology • Specified and implemented a “trouble ticket” tool to support local project execution • On-site trouble shooting on power plants in Mexico and Peru • Conduct customer trainings for ABB University internationally

• Reduced travel during my business study and worked mainly with a team performing in-house system testing • On-site introduction of new commissioning engineers

• Responsible for the commissioning of electricity power substations (50-400kV) for utilities in Switzerland, Germany, Poland, Israel, Ivory Coast and Zimbabwe • About 80% international travel time • Configuration of communication parameters (system bus), complete data point testing and verification of control authority scheme • Conducted customer trainings in German, French and English language

Marketing