Gabriela Luca
Bis 2013, Customer Relationship Manager, Alcatel Lucent
Villach, Österreich
Werdegang
Berufserfahrung von Gabriela Luca
5 Monate, Dez. 2013 - Apr. 2014
Customer Relations and Sales
Skischool Gerlitzen
Assisted the clients in choosing ski learning programs, organized the training sessions and sold equipment
1 Jahr und 9 Monate, Mai 2011 - 2013
Customer Relationship Manager
Alcatel Lucent
Responsibilities: Ensure a successful liaison between the international teams, follow closely and ensure quick and efficient resolution to all conflicts (objective or subjective, personal or professional, or cultural). Make sure teams are exposed to the other teams` culture and working environment and have gained a positive experience regarding it Analyze service performance and advocate it to the customer Recommend improvements..
1 Jahr und 6 Monate, Dez. 2009 - Mai 2011
HRBP
SC PsihoLogic SRL
• Plan, develop and implement a HR strategy, including recruitment policies, quality procedures, discipline, grievance, counseling, pay and conditions, contracts, training and development, range of business tasks. • Ensure that other departments understand all necessary aspects and needs of HR development, objectives, purposes and achievements to director level. • Evaluate training programs for staff and implemented new training solutions that met the needs of the business and the people. ....
1 Jahr und 6 Monate, Dez. 2008 - Mai 2010
Fundraiser
United Way Romania
• Build corporate relationships, contact local national and multinational managers, cultivate and steward the existing major donors • Prospect the financial potential of different business actors and their involvement in the charity sectors in order to asses their potential involvement in the future. Make and follow an ~approach~ calendar • Liaise with managers of both donors and volunteers in all departments
1 Jahr und 11 Monate, März 2007 - Jan. 2009
HRBP
Promo International
• Contract new employers, check their eligibility and manage the existing customer relations. Permanently improve contract conditions for both parties. • Complete assessment, selection, and recruitment of candidates • Global reach and support for the international recruitment.
4 Jahre und 5 Monate, Juni 2002 - Okt. 2006
Research analyst
Government
• Collect and analyze data in order to provide reports on certain high risk recruitment issues, plan and design and deliver global training interventions to meet national programs needs • Profiling and recruitment of personnel • Liaise with managers in all departments to clarify training needs and agree to an understanding of the challenges facing the government and their solutions • Draft training materials to ensure a globally consistent approach and provision of full training administration service
Ausbildung von Gabriela Luca
4 Jahre und 1 Monat, Sep. 1998 - Sep. 2002
Communication
University of Bucharest
Mass Media and Business Communication, Sociology, Psychology, Marketing
Sprachen
Englisch
Fließend
Deutsch
Fließend
Italienisch
Fließend
Rumänisch
Fließend
Ungarisch
Grundlagen