Gaston Uriarte

Senior referent of the collections team in processes and follow up on disputes. Preparation of reports for the credit management, seniority of balances, estimation of uncollectible accounts with future plan of action. Calculation of credits and debits for LATAM customers exposed to exchange rate variations. Credit risk analysis of clients prior to the settlement of a new contract and billing. Application of received payments and reconciliation of accounts. Training new employees.

Managing a portfolio of 150 clients from Argentina and Uruguay in outsourcing for Microsoft Corporation. Monitor accounts on a daily basis. Making outbound collection calls and emails in order to encourage timely payments. Process payments and refunds. Resolution and escalation of disputes. Training new employees and introducing them to the collection processes. Prepare and present reports on collection activities and progress.

Purchasing Assistant at Tivoli Hotel & Congress Center. Keeping a constant check on stock levels and performing monthly inventory. Forecasting levels of demand for services and products to meet the business needs. Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided. Liaising between suppliers, relevant internal departments and customers.

Giving support to the reception and dealing with guest requests. Undertaking general office duties, maintenance tasks and assisting in the renovation of the facilities.

Responsible of the administrative area, undertaking payments to suppliers, controlling expenses, billing and collecting payments. Managing the director´s agenda, establishing direct contact with clients and supporting other working areas. Creation of worksheets for management control. Building and drafting administrative and accounting procedures as well as optimizing Excel spreadsheets oriented to the process improvement.