Geert Vandenbussche

Service & support coordination for world wide hubs, to insure that policies and practices are in line with MID needs & guidelines. Monitor the global service revenues. Spare part inventory management. Define, monitor and optimize the global service & support policy and processes. Management of field quality issues, including reporting. Management of the European service team. Management of the European support team. Product management of service options. Interface between global service & support ce

Manage the Factory to Field performance processes, complaints and improvement actions for Healthcare Informatics product line from New Product Introduction onwards on a global scale. Enable optimal customer satisfaction for the modality by means of simple, efficient utilization of harmonized processes.

Senior Engineer (Technical Support Engineer) Healthcare Informatics: - Databases, Operating systems (Windows, Unix) - Interconnectivity (DICOM Medical Imaging Standard). - Networking (LAN, VPN, Remote Service connections) - Storage (SAN, NAS, DAS) Technical Sales consultancy, defining projects (hardware and software)