Georgios Tzivelekis

Working part time as a Microsoft Certified Trainer and delivering Microsoft classes.

Senior Exchange and Communication Services Engineer and Designer , responsible for designing the future and improve the current Exchange and Communication Services platform and its dependencies. Co-ordination of the deployment phase of IT services and respective systems, deriving from Architecture Department, such as preparation, acceptance, integration and guidance to the section that implements on production. Maintain up-to-date and accurate technical documentation.

Senior Windows Systems and Services Engineer providing D2D Ops support for Windows based systems. Contribution to planning, preparation, design, test and implementation of new services and maintenance activities following in every case ITIL framework. Leading a Team of 22 people that covers all aspects of ECB Daily Operations – Unix , Windows , DBAs in a multicultural environment. Team organization based on ECB requirements, current needs and optimal service delivery.

Working as a 3rd / 4th Level Senior Field Engineer and Project Team Lead, architecting, designing and implementing complex infrastructures based on the analysis of customers’ needs and requirements, troubleshooting and supporting current structures with a wide variety of fields of expertise from services and applications to storage and from passive infrastructure to computer rooms build structure. Providing support as HP, IBM representative supporting back-to-back warranty contracts.

Working as a 3rd Level Senior Field Engineer, later 4th Level and Project Team Lead, supporting customers, design new infrastructure and managing the integration of the new services to current customer infrastructure. Project Team Lead for migration and new solution design projects. Providing support as IBM, HP representative supporting back-to-back warranty contracts.