
Giuseppe Massimiliano Perfetto
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Giuseppe Massimiliano Perfetto
- 8 Monate, Mai 2024 - Dez. 2024Europ Assistance Services GmbH
Deputy CTO / Strategy Advisor / Data Governance
Strategic & Operational Support Support the CTO in strategic projects, data analysis, and change management. Manage the department’s budget and workforce tools. Lead Medical & Health recruitment and act as CTO backup. Medical & Health Operations Supervise teams across two sites, ensure alignment with strategic goals, optimize processes, and implement a pan-European medical repatriation process. Data & KPIs Develop Power BI dashboards, track KPIs, and provide insights for decision-making.
- 1 Jahr, Mai 2023 - Apr. 2024
Senior Project Manager & Business Partner / BRM ERP & CRM
International Electrotechnical Commission (IEC)
IT project management (CRM, ERP, HRIS) using Agile and Waterfall. Business needs analysis, process modeling, and strategy definition. System architecture and data flow documentation. Oversight of development and business teams in Agile sprints. Report drafting for various audiences. Change, risk, and communication management. Supplier oversight, including contractual aspects. HRIS solution integration and adherence to best practices.
- 1 Jahr und 3 Monate, Feb. 2022 - Apr. 2023
Digital Transformation Senior Advisor & Contract Manager / CRM Project Manager
Vaudoise Versicherungen
Digital Transformation & Contract Management Managed contracts and procurement for the Digital Transformation program, focusing on ERP (Guidewire) and CRM (Microsoft Dynamics 365 CE). Key Responsibilities Drafted and negotiated contracts, aligned projects with agreements, managed vendors and budgets, mitigated risks, ensured compliance, and controlled scope. Tracked KPIs, resolved conflicts, and provided reports to senior management to optimize digital transformation initiatives.
- 1 Jahr und 9 Monate, Mai 2020 - Jan. 2022Groupe Mutuel
Executive - CRM Program Manager / Strategic Marketing & Digital
Charismatic and visionary leader, acting as Program Manager / Product Manager for the entire strategic CRM project. focused on Business and Solutions. More than 1,800 employees involved. Support the organization in its transformation. • Structuring the project organization following Agile SAFe guidelines • Conducting Steering Committee and COPIL meetings, discussions at the C-Level Executives and Top management • Inspiring teams: allow them to embrace great ambitions and move the whole organization forward
- 1 Jahr und 8 Monate, Okt. 2018 - Mai 2020
Senior Consultant in Strategic Digital Marketing & Data
Colombus Consulting Blue
• Work with clients (large groups) to define their strategy, vision, needs, and architecture • Design relevant and efficient processes and solutions to serve and improve their operations • Define the program, projects, and roadmap to support their strategy • Set up and activate new tools (DMP, CDP, personalization tools, attribution models, onboarding solutions, CRM, AB testing, IoT platform, workplace, etc.) in a strong ROI approach • Participate in pre-sales activities (RFP, presentations, etc.)
- 9 Monate, Jan. 2018 - Sep. 2018
Digital Project Manager & Sales - APAC Zone
TAG Heuer
• In charge of activities for W&J LVMH Brands across Asia & Oceania (mostly onsite) • Implementation of Magento Online/Offline Sales and interfacing with SAP • Implementation and integration of the Clienteling App (Magento & Salesforce CRM) • Retail POS solution to target specific market needs/constraints • Design dashboards, financial reports, analysis, and decision-making tools with Microsoft Power BI. Providing insights to markets • GDPR, PDPA, and Australian Privacy Act Guru
- 9 Monate, Jan. 2018 - Sep. 2018
Digital Project Manager & Sales - APAC Zone
LVMH Watch & Jewelry Central Europe GmbH
• In charge of activities for W&J LVMH Brands across Asia & Oceania (mostly onsite) • Implementation of Magento Online/Offline Sales and interfacing with SAP • Implementation and integration of the Clienteling App (Magento & Salesforce CRM) • Retail POS solution to target specific market needs/constraints • Design dashboards, financial reports, analysis, and decision-making tools with Microsoft Power BI. Providing insights to markets • GDPR, PDPA, and Australian Privacy Act Guru
- 3 Jahre und 1 Monat, Nov. 2014 - Nov. 2017
Project Manager - BI & CRM
Ecole Polytechnique Fédérale de Lausanne
Business Intelligence / Reporting & Analytics • Draw up the Economic Impact Report for the Swiss Government • Design dashboards, financial reports, analysis, and decision-making tool • Providing Sales performance & Marketing Insights • Increase Customer Experiences • Benchmarking the competitors in Europe • Analyse and define strategy accordingly to business CRM - Marketing • Define requirements/scope • Planning and Integration • Define Sales process, catalog of products, ...
- 3 Jahre und 1 Monat, Nov. 2014 - Nov. 2017
Project Manager - BI & CRM
SwissTech Convention Center
Business Intelligence / Reporting & Analytics • Draw up the Economic Impact Report for the Swiss Government • Design dashboards, financial reports, analysis, and decision-making tool • Providing Sales performance & Marketing Insights • Increase Customer Experiences • Benchmarking the competitors in Europe • Analyse and define strategy accordingly to business CRM - Marketing • Define requirements/scope • Planning and Integration • Define Sales process, catalog of products, ...
- 3 Jahre, Sep. 2011 - Aug. 2014
Web & CRM Project Manager
Forum Fribourg SA
CRM - Marketing • Define requirements/scope • Planning and Integration • Coordination of internal/external teams and technology partners • Organizational change • Change management and process optimization Internet – Online communication • Online Marketing and Communications • Websites Management and Development • Community management and Website promotion Information & Communications Technology • Business Perspective • Infrastructure Management
- 3 Jahre und 1 Monat, Aug. 2008 - Aug. 2011
Business Manager Technical & Administration
Swisscom
• Leading team of Specialists • Business development • Product activation Coordination • Customer retention • Claims management and solvency • Internal operational tool specifications • Trained collaborators & evaluation
- 2 Jahre und 7 Monate, Jan. 2006 - Juli 2008
Consultant New Media & Technology Manager
FIFA - Fédération Internationale de Football Association
- 1 Jahr, Jan. 2005 - Dez. 2005
ICT Application Specialist - Media Domain
UEFA
----- Same as Web Producer, plus... ---- • Coordinated project related to the "Football Core Business" in order to facilitate communication between UEFA medias, journalists and websites users. • Following the Historical statistics project made form 2002 to 2004, I've used that data to produce and develop the Official UEFA Press Kits match. Theses information were managed in the way to provide them also to TV (On Screen TV Graphics), journalists (MIS, commentary positions or studio), websites or mobile
- 1 Jahr und 5 Monate, Aug. 2003 - Dez. 2004
Web Producer Associate
UEFA
• Administrated every section, including games and online campaign reserved for the sponsors. • Run marketing aspects and advertising campaigns online/offline. • Coordinated sales tickets websites. • Managed the whole websites uefa.com and euro2004.com • Developed back-office tools for Medias and staff. (CMS, DB, EBO, …) • Implemented new tools for Survey, TAG, general purpose.
- 2 Jahre und 7 Monate, Juni 2002 - Dez. 2004
Football Statistician (Data Management) - Football Domain
UEFA
• Developed, build and managed the database for all competitions • Coordinated freelancers (historians of football) across Europe • Established a work methodology in order to provide correct information according to the rules of UEFA and football. • Developed a database to be able to establish these statistics. • Created the historical statistics for the first 50 years. • Adapted the existing structures with the new information available in order to be able to circulate them on various media channels.
Ausbildung von Giuseppe Massimiliano Perfetto
- 6 Monate, Mai 2022 - Okt. 2022
Spécialite en Stratégie digitale
SAWI
- Culture digitale & e-marketing - Digital Branding - Gestion de projet - D'une stratégie globale à une stratégie digitale - Stratégie de content - Référencement et Ranking - E-mailing - Big Data & Analytics - Veille - Médias sociaux - E-commerce - Planification & Achat média
- 2010 - 2011
Certificat SAWI de Web Project Manager
Centre d'enseignement du marketing, de la publicité et de la communication (SAWI)
- Conduite de groupe, communication, E-Learning - Management opérationnel - ICT / Technologies de l'information et de la communication - Communication visuelle - Economie d'entreprise - E-Business - Gestion de projet
- 2010 - 2011
Diplôme Fédéral de Web Project Manager
Centre d'enseignement du marketing, de la publicité et de la communication (SAWI)
- Conduite de groupe, communication, E-Learning - Management opérationnel - ICT / Technologies de l'information et de la communication - Communication visuelle - Economie d'entreprise - E-Business / E-Commerce - Gestion de projet
- 7 Monate, März 2007 - Sep. 2007
Certified in Project Management (Project Manager)
Institut pour la Formation des Cadres et des Chefs d'entreprise dans les Arts et Métiers (IFCAM)
- Détermination des besoins - Phasage de projet - Organisation de projet - Structuration de projet - Planification de projet - Risques de projet et qualité - Communication de projet - Leadership - Pilotage de projet - Connaissance de l’entreprise - Négociation dans les projets
- 7 Monate, März 2007 - Sep. 2007
Certified in Project Management (Project Manager)
International Project Management Association (IPMA/VZPM)
- Fondements du management de projet - Intervenants et organisation - Méthodes et techniques de projet - Management général
- 2002 - 2002
Microsoft Certified Systems Engineer - Windows 2000
Institut Suisse d'Enseignement de l'Informatique de Gestion (ISEIG)
- 1995 - 1999
Génie Mécanique
Ecole de l'Etat de Vaud
Sprachen
Englisch
Fließend
Französisch
Muttersprache
Italienisch
Muttersprache
Spanisch
Grundlagen
Deutsch
Grundlagen
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